06-09-2013 02:31 PM
I got three sales on June 7th, for a total of $9.10 in royalty. On June 7th, those sales were listed under "Today." On June 8th, they were listed under "Yesterday." Then on June 9th (today) at 1:30 a.m. CDT (6:30 a.m. GMT), they were gone--poof.
So I sent Pubit an email.
Pubit never replied to my email, but now I have my June 7th sales back, twelve hours after I discovered they were missing.
So what do you guys think happened?
1) B&N stole my sales, then gave them back when they found out I'd caught them in the act.
2) B&N's software glitched, and those sales would have stayed gone except that I got B&N Support to do a manual search. Without my email, I'd be out $9.10.
3) Those June 7th sales would have shown up by now anyway, even if I hadn't sent Pubit Support that email.
06-09-2013 02:36 PM - edited 06-09-2013 02:37 PM
Most likely there was a glitch and the sale would have shown up anyway.