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SparkyUno
Posts: 8
Registered: ‎12-06-2012
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Four Pornographic Reviews on my Children's Fiction Book

Three days ago I discovered four 5-star reviews on one of my children's fiction books.  I was disappointed when I read what the comments said, though, because they were porn, or sexually explicit... whatever...

 

I noted on each review that BN needed to remove them, but nothing has happened yet.  Do the tech folks ever look at "flagged reviews?"

 

Is this a common problem?

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Cortana
Posts: 1
Registered: ‎11-19-2012
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Re: Four Pornographic Reviews on my Children's Fiction Book

[ Edited ]
I have also flagged odd reviews I have found. I saw "instant messaging" reviews, which was very odd. EDIT: I reported reviews so many times in the past and I see they are still there. I can't even edit or delete my own reviews. Tis very odd.
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JimLow
Posts: 191
Registered: ‎11-23-2010
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Re: Four Pornographic Reviews on my Children's Fiction Book

I had a review removed from one of my eBooks that was basically spam. I reported it because the reviewer was advertising another author's book on the same subject (possibly their own). It was obvious that the intent wasn't to review my book and they probably never read it to begin with. It did take a while for B&N to remove it -- I believe several weeks but this was a couple of years ago (approximately).

 

Hopefully B&N does not take on the same attitude that Amazon does, which is the stance that reviews must meet a very strict violation criterion in order to be removed. Over time, a lax allowance will make thier pages look trashy and like they are low quality in the moderating reviews. I'm afraid this looks to be the direction reviews may be going but in discussing the subject on other forums, I have found that debates usually arise in regard to the "free speech" aspect. I would say that allowing porno-grade comments on children's books pages, is a prime example of free speech being perverted. It was never meant to mean "anything goes". 

BN_AlexG
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Registered: ‎09-19-2011

Re: Four Pornographic Reviews on my Children's Fiction Book

Hi Everyone,

I'm sorry if you've faced any delays in getting these reviews pulled from our site.

Please feel free to PM with EAN's and I can have them taken down ASAP.

Thanks!

- Alex
Click the Laurel leaf to say thank you for helpful posts. And be sure to come back to click the 'Accept as Solution' button for the post that solved your issue. This may help someone else.
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Jefferson_Thomas
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Registered: ‎08-04-2010
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Re: Four Pornographic Reviews on my Children's Fiction Book


SparkyUno wrote:

Three days ago I discovered four 5-star reviews on one of my children's fiction books.  I was disappointed when I read what the comments said, though, because they were porn, or sexually explicit... whatever...

 

I noted on each review that BN needed to remove them, but nothing has happened yet.  Do the tech folks ever look at "flagged reviews?"

 

Is this a common problem?


You've motivated me!  One of the books my grandfather wrote has some reviews that are obviously instant messages between teenagers (they aren't pornographic).  You've motivated me to flag them!

 

Jeff

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ribbons55
Posts: 30
Registered: ‎12-18-2012
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Re: Four Pornographic Reviews on my Children's Fiction Book

I have the teen chat stuff, 99 of them, on one of my books.  I've had absolutely no luck flagging them but I did send Alex a PM with the ID number.  Hopefully he can have them removed.

The Red Serge Novels
http://bit.ly/12UgIRh
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JimLow
Posts: 191
Registered: ‎11-23-2010
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Re: Four Pornographic Reviews on my Children's Fiction Book

Not to keep a touchy subject going but I recently was in debate with a guy who is a member of a reviews website group. He was an anything goes type guy and I literally believe that he would think that even those types of comments/reviews should be recognized as freedom of expression. It amazes me and nauseates me at the same time that some proponents of 'freedom to review in any manner imaginable', believe it should be a protected practice and they go to extremes and bend over backwards to express their position. The fact is however, that if some of the reviews I'm seeing are left to remain live on some of the book seller's sites, you can say goodbye to what should be logical standards for reviews moderation. I love Amazon but Barnes & Noble has them beat hands down currently, in the reviews moderation area. If the CEOs at Amazon have the business sense they are purported to have, in light of their merge with the largest reviews venue out there, they would be wise to put together a plan to reasonably clean up reviews practices that are within their authority. This appears to be what B&N is doing and I'm thrilled to see it!:smileyvery-happy: 

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ribbons55
Posts: 30
Registered: ‎12-18-2012
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Re: Four Pornographic Reviews on my Children's Fiction Book

Update on this . . . true to his word, Alex removed 99 questionable (meaning teen sexting) from one of my books.  Yeah, Alex!

The Red Serge Novels
http://bit.ly/12UgIRh
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JimLow
Posts: 191
Registered: ‎11-23-2010
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Re: Four Pornographic Reviews on my Children's Fiction Book

 

Hooray Alex!!...A Victory for reviews moderation!