01-23-2012 09:53 PM
I've been trying to set up a new account on PubIt for a couple of days now so I can upload my e-book, but the web site is not functioning properly. I've talked to numerous customer representatives and am just getting the runaround. Any advice on who else to contact or what I can do? Thanks!
01-24-2012 06:10 PM
I helped a friend create an account this afternoon and everything seemed to be functioning just fine. Perhaps you are using an incompatible browser. Try using Internet Explorer 9. I know that when I use Chrome (my browser of choice) that the pubit site doesn't quite display correctly. If it is still a problem then tell us where the problem is. Is it right when you click the "create account" link, or is it happening after you enter all your personal information. Provide us with a few more details and perhaps we can assist you more.
01-25-2012 08:07 AM
01-28-2012 08:23 PM
I just figured out what the problem was, with absolutely NO thanks to Barnes and Noble. It turns out that my city is not in Barnes and Noble system so it wouldn't accept my address (but there was no message stating that was the issue). I went to my personal Barnes and Noble account, saw the city they used and copied the city into the PubIt address page for my account, and this worked.
FYI...I'm running Windows 7 with Firefox 8 and IE 9. I appreciate your response, as the browser most certainly could have been the problem!