03-02-2011 02:25 PM
Okay, so I realize there was some sort of update being done on Feb 25th that caused any new cover images being uploaded to be delayed and not show up on their product pages right away. I also realize that this may have caused a backlog in the processing time for new books and their cover art. My QUESTION is... how much longer is it going to take for them to catch up and get this problem fixed?? Admin any comments, suggestions, ideas? My books (Lost and Broken: Special Edition) have been for sale for 3 days now, sold several copies, and the covers are still unavailable on their product pages. I sent out an email yesterday to support and I still haven't recieved a response.
Does anyone else know what the hold up is?
03-04-2011 02:47 PM
I have sent out three emails myself in the week since I uploaded my book and had the same problem. I don't have any answers for you, but you're not alone