12-01-2010 12:55 PM
I uploaded a cover image with my title, and the cover image is shown in the PubIt My Titles page, but the cover image is not shown on the actual product page. Instead I see Image Not Available. I've tried uploading it again, and it uploads but still does not appear on the product page. I have verified that the JPEG image is in RGB mode and that it is less than 2000 pixels on either side and less than 2mb in size (954kb).
I also notice when adding the above product image link that the HTML source shows the following img source with no path to the actual image file:
P.S. I did click "Put on Sale" after uploading the cover again. I'm not 100% certain that was the correct way to edit a book already on sale. The save button at the top seemed more like a way to safe a draft of your changes.
12-02-2010 11:33 PM
The cover art showed up approximately 48 hours after the NookBook went on sale. I suppose patience is a virtue. Other platforms suffer from the same issue but have gotten smart and now warn people that products may show up in stages and take a few days to become complete.
04-21-2011 12:40 PM
Thank you for letting us know what happened. I'm having the same problem. Now I'll wait to see what happens rather than waste time trying to find answers.
04-21-2011 01:54 PM
Thanks for the information. I'm having the same issue. Now I'm not worried that I did something wrong (again).