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Frequent Contributor
chezjim
Posts: 60
Registered: ‎10-19-2010
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"Failed to generate preview"

Has anyone else gotten this message? When I contacted PubIt support about it, they suggested downloading the generated file and viewing off-line. But when I do that, the generated file blows up their reading software and Sony's reader. So clearly the problem is in the generated file before it even gets to preview.

 

I haven't found any pattern here. Some of my files went up fine; some - very simple or very complicated - fail to generate. Which I typically only find out after a certain amount of effort.

 

This is more than a little frustrating. Anyone else have any experience with this? Possible solutions?

Jim Chevallier
North Hollywood, CA
http://www.chezjim.com
"Monologues for Teens and Twenties", "How to Kill a Peacock", "Paris Poems", "August Zang and the French Croissant", "Suicide Monologues for Actors and Others", etc.
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AndrasNagy
Posts: 18
Registered: ‎10-09-2010
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Re: "Failed to generate preview"

Oh, yes...sometimes your word doc needs adjustment or tweaking but other times it seems to be a conversion problem on the bn software.....

Author of the Public Domain Publishing Bible
http://thepublicdomainbible.com/
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loudiamond
Posts: 6
Registered: ‎10-21-2010
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Re: "Failed to generate preview"

[ Edited ]

Hello,

I have been trying for several days to upload any ebook without any sucess, I have tried to generate a preview with older books that have generated a preview before so I know it is not a problem with the new ebook.

I really can not understand why this is not being fixed in a speedy maner.

 

Contributor
loudiamond
Posts: 6
Registered: ‎10-21-2010
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Re: "Failed to generate preview"

The previews are now working for me, now if you can just fix the cover upload problem I will be very happy.