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sales numbers issues?
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04-14-2012 04:10 AM
when my numbers from yesterday's sales went into the April month list 5 sales disappeared. Haven't had this happen before. Has anyone else seen this?
Re: sales numbers issues?
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04-14-2012 07:48 AM
Yes, but this is my first week with books live on sale and I thought it was just me! Actually all my sales for the whole day have disappeared and are not included in the April summary.
Its bound to be a glitch of some sort. Am I in the right place, is this the author forum?
Re: sales numbers issues?
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04-14-2012 08:14 AM
I had about $140 in sales from April 12th completely disappear from the monthly totals. Yikes, I hope that doesn't keep happening! I've got an e-mail in and will post when I get a response.
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04-14-2012 08:26 AM
Ok, I went back and checked just a few minutes later, and the sales were there. That was really strange!
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04-14-2012 08:46 AM
Yes! It's all fixed now![]()
Nothing ever gets fixed that fast on Amazon. Frankly I am shocked, but happy!
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04-17-2012 03:54 AM
48 of my 51 sales for Sunday disappeared when the day was added to the monthly... I hope I see as fast a resolution as you! I don't think Amazon fixes it period and I've never had a single problem with B&N before now. Here's hoping!