on 08-31-2013 06:43 PM
I have had my NST for about 2 years. Over the past 4 weeks I have not been able to load my new books. Wifi shows strong but new books do not load. What can I do?
on 09-01-2013 02:32 AM
I think B&N had some difficulties with the servers a couple of weeks ago, but I've not seen any new reports. You can sideload your new purchases for the moment. If you're not getting a low memory warning and this is continues to happen I would suggest bringing it to a store to see if anyone at the Nookdesk can help or possibly calling CS. Which firmware version are you running?
on 09-14-2013 02:58 PM
I had that issue last week with my ST w/ Glowlight. The books showed on my old ST and Nook Apps but not on the Glowlight.
When I submitted a question to CS, all they suggested was archiving and unarchiving the books which did not work.
I had to unregister and re-register the device to get the titles to show up.