05-23-2013 03:31 PM
I downloaded a copy of nookstudy and tried to run it, I get the following message:
"Running this application for the first time requires an internet connection. Please check your network connection and try again."
I have a network connection because I just downloaded the application and installed it. The problem is, I'm behind a proxy server so I'm suspecting that's the problem. The application doesn't seem to understand how to use a proxy server. Would this be correct? I called the BN tech support line and the rep just said to move my computer to a location that wasn't behind a proxy server and try again. Otherwise, she couldn't help me, but right now, moving the computer outside the prxy is not feasible. What can I do in the mean time? Just wait? Are there any plans to include a proxy configuration option for Nookstudy?
05-23-2013 04:26 PM
You could try this:
- Use your browser to go to an Internet website, for example google.com, so that an Internet connection using the proxy is active.
- Minimize the browser so that the Internet connection stays active.
- Now try to run Nookstudy.