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New User
keekyles
Posts: 1
Registered: ‎09-04-2011
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Cannot deactivate Adobe ID account

I am renting a textbook I cannot download. When I try to sign in using my Adobe ID, it says another Adobe ID is associated with this computer. I look under Settings to see if I can de-activate the Adobe ID, I cannot. The area is grayed out with the worng Adobe ID and a Device ID. The computer I am using in brand new. First time using NookStudy and Adobe on it. Called Adobe, they do not have me listed under the email that NookStudy says I should be listed under. Adobe has me listed under the same ID that I use for BN. However, NookStudy will not recognize this. How can I link up the correct info so that I can download my textbook?

New User
annafrickey
Posts: 1
Registered: ‎08-22-2012
0 Kudos

Re: Cannot deactivate Adobe ID account

did you ever get this fixed? im having this problem now
New User
MaryFlynnFL
Posts: 3
Registered: ‎05-13-2013
0 Kudos

Re: Cannot deactivate Adobe ID account

Did this ever get resolved? We are having the same problem!
New User
MaryFlynnFL
Posts: 3
Registered: ‎05-13-2013
0 Kudos

Re: Cannot deactivate Adobe ID account

We are having the same problem. Did this ever get resolved?
New User
MaryFlynnFL
Posts: 3
Registered: ‎05-13-2013
0 Kudos

Re: Cannot deactivate Adobe ID account

This is what I am seeing....the email associated with my nook hasn't been used in over 2 years.

I cannot get rid of it....HELP!

B&N nook study.JPG