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homiegg
Posts: 1
Registered: ‎04-21-2012
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Deauthorize Computer

I had to format my MacBook Pro's hard drive and now NookStudy doesn't’t recognize it as the old computer. I need to deactivate my old computer and activate the current one. I have exams to study for and this is a problem. Anyone know what to do?

 

Thanks

Frequent Contributor
Davan
Posts: 182
Registered: ‎03-16-2012
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Re: Deauthorize Computer

Hi Homiegg,

Please tell me what OS you are running and what you have tried to deauthorize the computer.  I will get with my folk back east and see what they can come up with and get back to you as soon as I have an answer.

Aloha,

Davan

Frequent Contributor
Davan
Posts: 182
Registered: ‎03-16-2012
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Re: Deauthorize Computer

After talking with some folk here the concencious is that you should contact Customer Support to have them take care of the issue for you.

 

http://www.barnesandnoble.com/customerservice/contactus

 

Aloha,

Davan