Deauthorize Computer

[homiegg]

I had to format my MacBook Pro's hard drive and now NookStudy doesn't’t recognize it as the old computer. I need to deactivate my old computer and activate the current one. I have exams to study for and this is a problem. Anyone know what to do?

Thanks

[Davan]

Hi Homiegg,

Please tell me what OS you are running and what you have tried to deauthorize the computer.  I will get with my folk back east and see what they can come up with and get back to you as soon as I have an answer.

Aloha,

Davan

[Davan]

After talking with some folk here the concencious is that you should contact Customer Support to have them take care of the issue for you.

http://www.barnesandnoble.com/customerservice/contactus

Aloha,

Davan