11-07-2011 09:30 AM
I just recently had my computer's logic board replaced and as a result NookStudy does not recognize this computer as my old computer. I need to deactivate the old computer and activate the current one so I called the 1-800 number and did that but it STILL says "Sorry, we are unable to open this book. This textbook is not authorized to be read on this computer. (2101)".
I have readings to do, homework to complete and exams to study for and this is quite a problem. If anyone has any input, please share.
11-09-2011 02:16 PM
I just looked up your account and noticed that you should be able to download your book. Please sign out and sign back in and try to download again.
Did that work?
09-18-2012 04:38 PM
10-04-2012 04:36 PM
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