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Jeanne_Belin
Posts: 51
Registered: 03-24-2010
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Free College Kick-Start Kits

[ Edited ]

** New NOOKstudy users will receive their kits the day after they download the application. **

 

From our Customer Service:

 

"We want to let you know that we will send an email with instructions for accessing this content on 8/6/10.  After that date, we will automatically send the email to new participants approximately 24 hours after installation.  

We hope this information is helpful and if you have further questions or concerns, please contact us at 1-800-THE-BOOK (1-800-843-2665).  We are available Monday through Friday from 8AM to 11PM EST, Saturdays and Sundays 9AM to 11PM EST."

 

~Jeanne

Correspondent
1archi1
Posts: 105
Registered: 07-07-2010
0

Re: Free College Kick-Start Kits


Jeanne_Belin wrote:

** New NOOKstudy users will receive their kits the day after they download the application. **

 

From our Customer Service:

 

"We want to let you know that we will send an email with instructions for accessing this content on 8/6/10.  After that date, we will automatically send the email to new participants approximately 24 hours after installation.  

We hope this information is helpful and if you have further questions or concerns, please contact us at 1-800-THE-BOOK (1-800-843-2665).  We are available Monday through Friday from 8AM to 11PM EST, Saturdays and Sundays 9AM to 11PM EST."

 

~Jeanne


 

Thanks Jeanne.  I still haven't received mine yet so I guess I will wait until tomorrow to see if they send me one before I call.  Thanks again, Anita :smileytongue:

:smileyhappy:
Reader 2
Rashadian
Posts: 6
Registered: 08-07-2010
0

Re: Free College Kick-Start Kits

I still have not received my e-mail, even though I downloaded the program the day it came out :smileysad:

Frequent Contributor
edUcateMS
Posts: 52
Registered: 01-19-2010

Re: Free College Kick-Start Kits

Here's the website where you can download the College Kick-Start Kit

 

http://www.barnesandnoble.com/nookstudy/college/starter-kit/

 

 

Hope that helps.

 

Inspired Wordsmith
lkmiller
Posts: 671
Registered: 10-31-2009
0

Re: Free College Kick-Start Kits

Thanks for the link.  I never received my email about this -- just double-checked my spam folder too!

Reader 2
Rashadian
Posts: 6
Registered: 08-07-2010
0

Re: Free College Kick-Start Kits

Link is much appreciated! Thanks!

Inspired Wordsmith
lkmiller
Posts: 671
Registered: 10-31-2009
0

Re: Free College Kick-Start Kits

Hmm, I don't seem to be able to actually get any of the classic ebooks in the Kick-Start Kit.  I clicked the above link, clicked "download now" for a couple books, and got the usual "Thank you for your eBook order" page with an order number.  But no books have been added to my online ebook library, no email receipt, and syncing in NOOKstudy doesn't show my new books either.

Frequent Contributor
juneau
Posts: 94
Registered: 06-07-2010
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Re: Free College Kick-Start Kits

 


lkmiller wrote:

Hmm, I don't seem to be able to actually get any of the classic ebooks in the Kick-Start Kit.  I clicked the above link, clicked "download now" for a couple books, and got the usual "Thank you for your eBook order" page with an order number.  But no books have been added to my online ebook library, no email receipt, and syncing in NOOKstudy doesn't show my new books either.


 

There are technical difficulties afoot at BN.com right now. Nobody can download an eBook. It's not just you, and it's not just the difficulties wtih the Kick-Start Kit. The only answer for now is "continued patience, grasshopper".

 

Inspired Wordsmith
lkmiller
Posts: 671
Registered: 10-31-2009
0

Re: Free College Kick-Start Kits

Yeah, got my books now!  It seems the issues they were having are resolved.

Reader
KLParnell
Posts: 2
Registered: 01-28-2010
0

Re: Free College Kick-Start Kits

I did not receive an email either.  Thanks for posting the link, it was nice that there was a simple and immediate fix!  I wonder how so many of us missed getting the information?  A glitch somewhere!

Reader
anicca
Posts: 1
Registered: 08-28-2010
0

Re: Free College Kick-Start Kits

What I'd like to know is, why do you have to give a credit card number for FREE downloads?

Doug_Pardee
Posts: 5,170
Kudos: 3,043
Registered: 03-09-2010
0

Re: Free College Kick-Start Kits


anicca wrote:

What I'd like to know is, why do you have to give a credit card number for FREE downloads?


Barnes & Noble's DRM (Digital Rights Management, or copy protection) system uses your credit card number to generate the encryption key. It is essentially your password for reading the e-book. You have to have a default credit card registered so that when you download, your copy is encrypted with the appropriate key.

 

Reader
RoslynMW
Posts: 2
Registered: 06-17-2010
0

Re: Free College Kick-Start Kits

thanks for you help I was able to down load every thing in the kit.

Roz