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Posts: 1
Registered: ‎03-29-2011
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Lost access code, University book store can't retrieve it

I purchased my eBook at my school bookstore and wasn't told that I needed receipt to get my access code and lost it before I realized. I went back to the bookstore like the FAQ suggested, but they said there wasn't anything they could do because they couldn't retrieve the transaction, and the only way I could get a code was to buy a new one. Is there anything else I can do to get my code??