Since 1997, you’ve been coming to BarnesandNoble.com to discuss everything from Stephen King to writing to Harry Potter. You’ve made our site more than a place to discover your next book: you’ve made it a community. But like all things internet, BN.com is growing and changing. We've said goodbye to our community message boards—but that doesn’t mean we won’t still be a place for adventurous readers to connect and discover.

Now, you can explore the most exciting new titles (and remember the classics) at the Barnes & Noble Book Blog. Check out conversations with authors like Jeff VanderMeer and Gary Shteyngart at the B&N Review, and browse write-ups of the best in literary fiction. Come to our Facebook page to weigh in on what it means to be a book nerd. Browse digital deals on the NOOK blog, tweet about books with us,or self-publish your latest novella with NOOK Press. And for those of you looking for support for your NOOK, the NOOK Support Forums will still be here.

We will continue to provide you with books that make you turn pages well past midnight, discover new worlds, and reunite with old friends. And we hope that you’ll continue to tell us how you’re doing, what you’re reading, and what books mean to you.

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Inspired Contributor
TheBeerSoapCompany
Posts: 50
Registered: ‎11-17-2010
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Panicking! My Nook Study Won't Open

Yesterday I tried to access Nook Study for the first time in a week after going back to school from spring break. The program would not open. So I downloaded the update for it.  I was able to access my books, but today I restarted my PC, and now I get this error:

 

Sorry, we are unable to open this book.

 

Your Adobe certificate has been corrupted. Pleaes call customer service.....

 

 

I tried calling customer service and they told me to take it up with Adobe.  I don't know what to do. I have a test Friday and I planned on studying tonight and now I can't access any of my books.  Best way tor each me is thecandlespastore  @  gmail.com if anyone has a solution.

 

 

 

Inspired Contributor
TheBeerSoapCompany
Posts: 50
Registered: ‎11-17-2010
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Re: Panicking! My Nook Study Won't Open

Nobody?

Administrator
BN_Erin
Posts: 110
Registered: ‎01-25-2011
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Re: Panicking! My Nook Study Won't Open

[ Edited ]

Hi,

 

I sent you an email to thecandlespastore@gmail.com. Our technical team will help you out.


Thanks,
Erin

Inspired Contributor
TheBeerSoapCompany
Posts: 50
Registered: ‎11-17-2010
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Re: Panicking! My Nook Study Won't Open

Thanks Erin, I already solved the issue. I called 855-310-8438 and I was told to go into settings in Nook Study, de-register my account.  Close Nook Study. Reopen it, and then re-register and re-download the textbooks.  Worked perfectly.