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New User
frustratedwithnook
Posts: 1
Registered: ‎09-26-2010
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unable to take notes

ebooks and nook are a waste of time and money.

Contributor
jsfiller
Posts: 14
Registered: ‎08-09-2010
0 Kudos

Re: unable to take notes

I can take notes just fine.

New User
MaxTheDork
Posts: 1
Registered: ‎10-04-2010
0 Kudos

Re: unable to take notes

It's been sketchy for the last wek or so.  Sometimes it's fine, and other times the application slows to a crawl and becomes virtually unresponsive.  I sent an email to support a while ago but never got a response.  The other day it became so slow it crashed my computer and then when it came back up the textbook wouldn't open at all.  I had to delete it and re-download it.  Luckily my highlights and notes were all there but still, when I'm studying for an exam I don't expect to have to take an hour-long unscheduled break because of technical difficulties... with my TEXTBOOK. 

Contributor
cassio
Posts: 7
Registered: ‎10-09-2010
0 Kudos

Re: unable to take notes

Could you please provide more information? What version of Windows or Mac OS are you using? what version of Flash/Adobe Air? And what else did you have running at the time?

 

Also, if you are having that much trouble, B&N does provide telephone technical support. 1-800-THE-BOOK

 

 

You have not explained what you mean by being unable to take notes. Select some text and say "Note" from the submenu that appears. Does this work for you?

 

I understand the application is slow, but that is different (but still important) from being unable to take notes.

 

I would recommend upgrading Adobe Flash and AIR.

 

--Sam