01-14-2013 06:04 PM
I logged on and opened up my Nook this afternoon and this "app" AMV just showed up. It won't open and I can't get rid of it. I haven't downloaded any apps for days so where di this come from? Help!
Solved! Go to Solution.
01-14-2013 06:28 PM
I have it as well on my NC. I didn't try to open it, though. There's no option to delete or archive it, much like the standard apps that comes with the NOOK.
01-14-2013 09:31 PM
01-14-2013 09:53 PM
01-15-2013 12:12 AM
If B&N were really "live testing" on customers' devices without their knowledge and permission, wouldn't that be unethical? Oh wait! I forgot. Microsoft does it, so it must be okay.
01-15-2013 01:02 AM
I work for BN as a Nook person and this is new to me as well. going to call store support tomorrow at work. showed up on my tablet and am not sure what this is either but I know BN does not "test" things or automatically put apps onto customers' Nook accounts. There is a new email app called k9 which is a free email app and very user friendly.
01-15-2013 07:22 AM
When I got into the details, it says to contact the developer to report a problem.
There is an email address there;
firstname.lastname@example.org. Really. No Idea At All @ book.com. I don't trust this thing _At All_.
01-15-2013 07:40 AM - edited 01-15-2013 07:48 AM
I had the app show up this morning. I didn't order it and I want to get rid of it. Anyone know how?
Later ... I wrote to customer service about it.
01-15-2013 08:35 AM
01-15-2013 08:54 AM
I had the app show up last night. After a painful online chat with BN tech support, who didn't believe me unitl I linked him to this community, we ended deregistering and reregistering my NC. He was not able to explain what it was, where it came from, or why we should reregister my device if it obviously wasn't device specific.
01-15-2013 09:17 AM
01-15-2013 09:23 AM
01-15-2013 10:01 AM
01-15-2013 10:12 AM
mine has said installing and never stopped saying installing.
Anyone else still have this app installing or has it completed the installation? I have a nook color.