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New User
Swolf
Posts: 3
Registered: ‎07-17-2013
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Black screen, read forever screen, nothing else

I have had my tablet for 1 1/2 years.  No problems.  I have read 60 plus books and enjoy it immensely.  Two days ago I went to read a bit before bedtime and the screen was black and unresponsive.  I presumed it needed charging and plugged it up.  Last night I retrieved it, turned it on and it went to the nook logo with read forever underneath.  I turner it off and tried turning it on again.  same result.  I plugged back in and decided to deal with it today.

 

I came to this site and read several other similar choices and tried the on plus nook button approach without luck.  In fact I got a screen that told me to go to the B&N store for assistance.

 

Also, I cannot access any Nook for PC books either.  I had not accessed nook for PC recently so I synched and updated everything but that didn't help either.  I got a "cannot download, error 1016" or something like that.

 

any suggestions?  I'll check back later tonight and then tomorrow.  Thank you

New User
Swolf
Posts: 3
Registered: ‎07-17-2013
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Re: Black screen, read forever screen, nothing else

well......

 

one part fixed.  Nook for pc restarted.  I tried to open a book that I paid for and it gave me a credit error, and it turned out my credit card on file expired this month.  so nook for pc works.

 

too bad it didn't change the tablet though...

New User
Swolf
Posts: 3
Registered: ‎07-17-2013
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Re: Black screen, read forever screen, nothing else

I was hoping for some help...

Distinguished Bibliophile
bobstro
Posts: 3,522
Registered: ‎01-01-2012
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Re: Black screen, read forever screen, nothing else

The NT is supposed to reload the firmware after 8 failed boots. Have you let it cycle through this many times? It wouldn't hurt to try another charger, just in case. Failing either of those, hitting a store might be your best hope. If nothing else works, and you don't mind getting a little technically adventurous (which, considering it's dead, is no big risk), there are a number of tricks that you could try to reload it. You'll need to learn how to create a bootable uSD card, but it's not rocket science.