03-20-2013 02:35 PM
I just bought a few books the other day from B&N while I was on the computer and made sure they were on my NT library, but I didn't open them up. I got the chance to sit and read for a little bit today, but when I went to open one up on my NT all I got was a white page with a tiny black triangle at the bottom of the screen. I thought maybe it was just that book, so I opened another new one. Same problem occurred. So I tried one of my older books and again, the same issue. I tried powering down, archiving/un-archiving and doing the power button + n thing and nothing is working. I can read these books on my phone through the nook app and on the computer nook app and on the B&N website, but I just can't read them on my NT for some reason. Can anyone help me?
03-20-2013 08:24 PM
Meahela, I think you should call up customer support.
Usually when people get this problem then restarting Nook or archiving and unarchiving fixes the issue. IT's very strange that didn't fix it for you.
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