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Contributor
LDW1
Posts: 27
Registered: 12-23-2011

Re: Email

Rubbish!  All email programs date stamp incoming email.  When the program goes to the server to download any new emails, it only downloads those that have not been down loaded previously by looking at the previous date stamp.  The best security is to NOT DELETE email from the webserver using a device.  You should set up your email parameters on the webserver, not your device.  I use 2 computers a smart phone and the Nook Tablet.  I may look at email on any one of them.  I may delete email on the smart phone or the Nook Tablet because it may be better to respond or save a particular email on the computer rather than the Nook Tablet.  I want the flexibility of deciding what I want to do with that email as do many others.  It worked this way on my Nook Color so why won’t it work this way on my Nook Tablet.  Security has nothing to do with it.  I do not believe that the email program is in its Beta form and still in development.  It is broke.   It is the same email program that was on the Nook Color for the 8 months I owned it and it worked fine then.

Contributor
her-hd
Posts: 19
Registered: 01-10-2012

Re: Email

I tried to change the setting on the NT to delete from server when deleting on Nook. It wouldn't change. It started a message saying it was retrieving serversettings with the spinng circle, but wouldn't ever finish.
Contributor
LDW1
Posts: 27
Registered: 12-23-2011
0

Re: Email

Bump

New User
rubear
Posts: 2
Registered: 12-31-2011
0

Re: Email

I solved this by using web mail and logging on to my email account.  I deleted everything in the sent & trash folders.  Also deleted any old email that I did not want.  Then I started the Nook email client and it did not crash.  I was able to send from the Nook as well.  Of course, this is a work-around, not  a fix.

 

I have to say that B&N's inability to fix this bug should be a huge embarrassment.

 

-Robert

Administrator
BN_AlexG
Posts: 319
Registered: 09-19-2011
0

Re: Email

Hi All,

 

Email has been addressed with out latest software update 1.4.2.

 

Feel free to download here.

 

- Alex

Click the Laurel leaf to say thank you for helpful posts. And be sure to come back to click the 'Accept as Solution' button for the post that solved your issue. This may help someone else.
Inspired Contributor
logdog
Posts: 46
Registered: 08-30-2010
0

Re: Email

I'm not sure this issue is totally resolved. I downloaded the update, deleted some emails and some stayed deleted while some refreshed. After I took the extra step of deleting the emails in Trash, they finally stayed gone (for now). Email is finally usable on the NT but we deserve a better app.
Inspired Contributor
logdog
Posts: 46
Registered: 08-30-2010
0

Re: Email

Email is still broke. Some deleted emails still refresh and show up in the in box unless you delete them twice, once from the in box and then quickly from trash before they get a chance to refresh again. Also, read emails are disappearing from the in box without being deleted. This is very frustrating.
Contributor
LDW1
Posts: 27
Registered: 12-23-2011
0

Re: Email

Update 1.4.2 was received last night on my NOOK Tablet.  I tried to set up my email but get an error message as follows:
“Cannot safely connect to server.
(java.security.cert.CertPathValidatorException:  Trust anchor for certification path not found)”

If I try to do a manual setup, I get another error message as follows:
“Cannot connect to server.  Server responded: (ERR invalid user name or password.)”

 

I have tried several times always confirming that the email and password I am using is correct and get a failure each time.   I have powered down the Tablet and restarted it after each failed attempt but still cannot get email to connect.  The POP3 server name used by the NOOK is “pop.east.cox.net” but should be “pop.cox.net”.  I am not able to get a connection by changing this.  The settings for SSL and Port 995 are correct.  I am not able to check the SMTP setting because when I tap next, I get the “Cannot connect to server” error code above”

Email was connecting fine with version 1.4.1 but I had the problem of always downloading the last 25 emails even if I had deleted or read them.  That became so frustrating I just closed the email app and did not use it anymore waiting for a fix for that problem.  Now with 1.4.2 update I cannot even connect to my email.  Is this a new problem that developed in the fix for the email app?  Is there a work-around for this?