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New User
TianaNam
Posts: 1
Registered: ‎07-03-2013
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Help me please!!! My Nook Tablet WILL NOT TURN ON!!!!

I was using the browser on the tablet and all of a sudden the screen froze. So, I decided to leave the device for a while, and when I came back the screen was black and I could not power it on. I have plugged it into the charger, and I have tried holding both the power and the home button for 20 seconds at a time to no avail. Please, if there is anyone who can help me with this it would be greatly appreciated!

New User
ad5775
Posts: 1
Registered: ‎07-03-2013
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Re: Help me please!!! My Nook Tablet WILL NOT TURN ON!!!!

Call Nook customer service 1-800-THE-BOOK (1-800-843-2665) and tell them the problem you are having.  They will email you something and you go to a Barnes & Noble and you pick up a new Nook.  I had that problem with mine and I had to get a new one.  Make sure you can access your online B&N account so that you can put everything back on your new Nook.

 

New User
NanaRoseCA
Posts: 1
Registered: ‎07-04-2013

Re: Help me please!!! My Nook Tablet WILL NOT TURN ON!!!!

Had same prob...Fixed it by holding on power button while hitting "n" button on bottom center of screen! good luck!
NanaRoseCA