Reply
Contributor
Beck903
Posts: 14
Registered: ‎01-23-2012
0 Kudos

Hissing/static on car stereo auxiliary connection

[ Edited ]

I purchased my Nook Tablet last week and besides the inability to connect to a 5ghz wireless access point it has worked flawlessly for me.  I have made no modifications to it and it still runs the original B&N version of Android that it came with.

 

That said, I discovered a possibly huge issue this morning when I connected it to my car stereo auxiliary input for the first time.  There is a constant hissing/static sound coming from the Nook when playing audio.  When I pause the music it goes away, but then comes right back as soon as I start playing again.  It's very loud, at least as loud as the music, and changes slightly when I move the aux cable around but never goes away.  The same aux cable was tested with other sources (mp3 players) and worked great and the static cannot be heard when listening to the Nook through headphones.  I have not had the chance to test it on my other vehicle's stereo, but it is completely unusable in my car.

 

Any ideas/suggestions?  Thanks in advance.

Distinguished Correspondent
DaveAvl
Posts: 93
Registered: ‎04-20-2011
0 Kudos

Re: Hissing/static on car stereo auxiliary connection

Perhaps the plug isn't fully inserted into the jack on the NT, or perhaps there's a bit of lint or other detritus in there.

Contributor
Beck903
Posts: 14
Registered: ‎01-23-2012
0 Kudos

Re: Hissing/static on car stereo auxiliary connection

That was actually the first thing I checked, and it was nice and clean.

 

After doing more research it looks like this is a known issue for some Nook owners going back to the Color.  B&N support has been contacted and, apparently in numerous cases, seems to have shrugged off the problem as something that relatively few users will actually experience since the NT's primary purpose isn't to be used as a music player.

 

That's a real shame in my opinion.  I had previously backed B&N's decisions with the Nook, but I'm seriously looking at rooting the thing and going about figuring out how to fix this problem through a normal Android app or something of that nature. 

Wordsmith
TnTexas
Posts: 755
Registered: ‎10-22-2011
0 Kudos

Re: Hissing/static on car stereo auxiliary connection

Were you charging the Tablet at the same time? I ask because my phone does that. If you're charging it and using the auxillary cord at the same time, there's a hissing sound between tracks. If it's just hooked to the auxillary cord, the hissing sound isn't there.

Contributor
Beck903
Posts: 14
Registered: ‎01-23-2012
0 Kudos

Re: Hissing/static on car stereo auxiliary connection

Nope, it isn't charging while I'm listening to it.

 

I've since gone on to test it on my other vehicle and on my home stereo and the problem seems to be isolated to the car.  In my opinion it's still something that B&N should address.

Inspired Correspondent
Niteryder
Posts: 258
Registered: ‎03-17-2011
0 Kudos

Re: Hissing/static on car stereo auxiliary connection

Beck,

 

You are correct, I plugged my NT into my car stereo yesterday, and was really taken back by the loud hissing. I thought at first that it was a bad connection, or my cable was going bad, nope, my iPhone and iPod touch work perfectly with the same cable. I had an NC for some time and used it with the same cable and stereo, you guessed it, no hissing at all.

 

Its a bit strange because my NT sounds great with ear buds. Im going to try it with my home stereo, I assume I'll get the same result. Seems to be a defect which is too bad, I really like the NT ALOT! Luckily this is not my primary player or it would be unacceptable for me.

 

Keep us posted, if you hear anything, I'd be interested to find out what the issue is that causes the hissing.

"Keep me, Protect me, Share me, and I Will Live Forever"
From the Kodak Gallery, A powerful & Moving Commercial:

http://www.youtube.com/watch?v=WdWwqAI6x9A
Distinguished Correspondent
Reisnice
Posts: 121
Registered: ‎11-20-2011
0 Kudos

Re: Hissing/static on car stereo auxiliary connection

I've used mine through my car stereo and my home stereo and have to turn both the NT and the stereo up to the max before I hear any hiss at all, which is about the same as I get with my mp3 player.

New User
HExx
Posts: 2
Registered: ‎04-07-2012
0 Kudos

Re: Hissing/static on car stereo auxiliary connection

I get hissing just from using the headphones. Any type of audio, from mp3 or video files... I get hissing. I sux cuz u cant really use it as a tablet then. Horrible!

New User
frank70
Posts: 2
Registered: ‎10-02-2012
0 Kudos

Re: Hissing/static on car stereo auxiliary connection

Please check out this post for a possible solution to the hissing problem:

 

http://n2acards.com/forums/viewtopic.php?f=27&t=2192#p10189