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_Huckleberry_
Posts: 13
Registered: ‎11-30-2011
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How to reinstall app? Keeps crashing, would like to fix it..

Words with Friends crashes every time I enter a word on any game. It does save my input though, but then I have to re-open the program. It was working fine for a long time before this started. I can't figure out if there is a way to reinstall it and see if that fixes it. Any help appreciated. Thanks :smileyhappy: 

Bibliophile
5ivedom
Posts: 3,544
Registered: ‎12-03-2011
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Re: How to reinstall app? Keeps crashing, would like to fix it..

You can archive and then unarchive.

 

To Archive:

 

Press and hold the icon for 2-3 seconds. You'll get a menu. One of the options is 'Archive'. Tap on that.

 

Then restart Nook.

 

To Unarchive.

 

Go to Apps Page. At top right is My Stuff button. Tap on it. One option is 'Archived'. Tap that.

You'll be shown a list of archived items. Find the Words with Friends app and tap and hold icon for 2-3 seconds. You'll get a menu. Choose 'Unarchive'.

 

Then it should work fine if the problem is related to some data corruption or something.

Contributor
_Huckleberry_
Posts: 13
Registered: ‎11-30-2011
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Re: How to reinstall app? Keeps crashing, would like to fix it..

I tried it and it didn't work... Thank you for replying though :smileyhappy: 

Bibliophile
5ivedom
Posts: 3,544
Registered: ‎12-03-2011
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Re: How to reinstall app? Keeps crashing, would like to fix it..

that's too bad. I can't think of anything other than install and uninstall that would work. Did you try to contact someone at a B&N store or the Words with Friends developers.

 

I think this is the website: http://www.zyngawithfriends.com/wordswithfriends/support/WWF_Support/Web/WWF_Support.html