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Reader 4
Cecro
Posts: 5
Registered: ‎08-30-2010
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NBA Jam won't load

Downloaded the NBA Jam app today, and while the app installs fine, it requires additional data to be loaded. When I open the app, I get a "server error" message with the following:

 

"A server error has occurred. Please visit www.eamobile.com/countrygate to choose your country and click the customer support link. (5002)"

 

Will e-mail EA customer support, but the product reviews would seem to indicate I'm not the only one encountering this problem. Thanks for any help!

Reader 4
Cecro
Posts: 5
Registered: ‎08-30-2010
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Re: NBA Jam won't load

UPDATE: Problem seems to have resolved itself. App works fine now. Don't know if others are experiencing similar good fortune.:smileyhappy:

Reader 2
Greyfox83
Posts: 2
Registered: ‎05-08-2012
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Re: NBA Jam won't load

I had already gotten B & N to issue me a refund for it, now I can't re-purchase it. This is sad, I loved that game when I was a kid.