Ok, so

[kalmore]

I recently been having problems with canceling my magazine subscriptions to my nook after I got my N2A Cards. The problem I'm having is i'm not able to cancel them. My father registered me with his B&N Account which I cannot access. Why? Because he does not remember his password. If i'm not able to enter his account I would not be able to cancel the subscriptions. Thus, continually making payments for magazines that I don't read anymore. I need to know if theres any other ways I could cancel these subscriptions without having to log onto the account. Should I simply deregister the card number? Erase & deregister the device in all?

[bobstro · Accepted solution]

There's a "forgot password" link below the  password box on the sign-in screen of the B&N web site. It asks for the email you (he) used to sign up. He's probably received B&N emails on that account, so it should be simple to figure out.

Get a new password set up and you should be able to manage your subscriptions.

[DeanGibson Distinguished Bibliophile]

Also, there is such a thing as calling B&N customer service.

[kalmore]

I did talk to customer service when I went to B&N Shop today to get a new charger. No help. And also he forgot the password to his email so I don't know if theres any hope.

[flyingtoastr Scribe]

---

kalmore wrote:

I did talk to customer service when I went to B&N Shop today to get a new charger. No help. And also he forgot the password to his email so I don't know if theres any hope.

---

Do a password retrieval for the email, followed by a password retrieval for the BN account.