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Contributor
mjs_28s
Posts: 11
Registered: ‎11-26-2011

excuse me, Nook tablets not able to read textbooks?!?!

[ Edited ]

So, after wasting $250 on a Nook Tablet that I only bought for text books, I now find out that there is currently no way to read text books on the Tablet or Color.

 

Aside from asking WTF, I see on various blogs and here that they have been "working" on it for most of this year. ANY updates to this? As of now I only have time to read college text books so I have a paper weight.

 

According to one of the FAQs that I found they claim it is because text books don't view well on the small screen, which is clearly a garbage excuse. I view a technical mathematics book that I have in PDF format on the Nook (about 15 minutes after I got it home) and everything looks great. I mean we can pan, zoom as needed or view the book in landscape mode. Additionally, if text books are hard to read on the small screen then why do they have magazine subscriptions? Magazines are the same paper size as text books and are a mix of graphics and text.

 

Is this B&Ns way of pushing people to hack their DRM?

 

I mean come one.

 

FYI when I bought the thing tonight I even mentioned to the sales guy, who was apparently poorly trained, that I was excited about using the tablet for my textbooks. Not a peep out of him!

Inspired Contributor
to-read-is-to-live
Posts: 46
Registered: ‎07-11-2010

Re: excuse me, Nook tablets not able to read textbooks?!?!

NO- NONE of the ereaders even say they read textbooks.  Did you do your research????  Do you realize the amount of space one of those huge textbooks takes up?  Let alone the images.

 

There is a NOOK STUDY app for your laptop that does textbooks. 

Don't complain because you made a poor decision.  Next time do more research.  You are in college you should be used to doing that.

 

Distinguished Wordsmith
sygram
Posts: 499
Registered: ‎05-28-2010
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Re: excuse me, Nook tablets not able to read textbooks?!?!

Textbook access has been requested by many people.  If they implement it or not remains to be seen.

Hopefully you are still within your return window and can get your money back.

 

Out of curiosity did you buy at B&N and was it one of the Nook "specialists" that didn't say anything?  While I would hope all employees in the store would be familiar with the Nooks perhaps the 'other' employees may not be as trained as those that man the Nook section.


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mjs_28s
Posts: 11
Registered: ‎11-26-2011
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Re: excuse me, Nook tablets not able to read textbooks?!?!

[ Edited ]

 

@ to read is to:

Really?

 

You have to search for the fact that the Nook tablet does not view the textbooks, it is not just stated somewhere. That is for starters.

 

Secondly, did you miss the part about me having a dialog with a Barnes & Noble sales person in the store about me being excited about using it for textbooks? If the sales guy didn't know that you cannot view your textbooks from B&N this way then how is the normal shopper supposed to know?

 

Plus, why would anyone have to assume that one kind of book is a different file structure than another kind of book? What about magazines and news papers? B&N digital content is either PDF or Epub for most of it so wouldn't even a knowledgable person make the assumption that any PDF or Epub should work on the device? I did. They say the Tablet can read PDFs but the textbook that was tested in PDF format.....was not USEABLE. Not that it opened at all, the Nook doesn't even allow you to try.

 

Lastly, where it was buried on the B&N site (or at least where I found out) would require much more sophistication than the average shopper would have. You know that some people still cannot figure out how to attach a file to an email so to just assume that it the book issue should have been obvious is a pretty big reach on your part.

Contributor
mjs_28s
Posts: 11
Registered: ‎11-26-2011
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Re: excuse me, Nook tablets not able to read textbooks?!?!

@to read:

 

I forgot to address one of your questions about "Do you realize the amount of space one of those huge textbooks takes up".

duh.

 

10 to 20 MB depending on the textbook. With the user memory allocation of 1GB and 32GB of expansion there is clearly room.

 

Let me as you a question from the same pillar that you stand upon while looking down at the masses.

 

Did you do the arithmatic?

 

1,000MB / 20MB = 50 text books in the user space. More than enough for my books as most are smaller than 20MB

 

32,000MB / 20MB = 1,600 textbooks. Wow. Look at that. I could carry enough textbooks to get 35 degrees.

 

SD cards = very cheap.

 

Not that I did any research before buying. Clearly I missed the issue that was not stated upfront, obvious, and not something the sales people are told about.

 

From the ivory tower if to-read-is-to...

 

m

Frequent Contributor
BeckyWC
Posts: 119
Registered: ‎11-18-2009
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Re: excuse me, Nook tablets not able to read textbooks?!?!

I would check and see if Amazon has the text book you need and then sideload the Amazon Kindle App for Android onto your Nook Tablet and you can purchase or rent text books.  

Distinguished Bibliophile
deemure
Posts: 3,933
Registered: ‎12-28-2009
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Re: excuse me, Nook tablets not able to read textbooks?!?!


mjs_28s wrote:

 

@ to read is to:

Really?

 

You have to search for the fact that the Nook tablet does not view the textbooks, it is not just stated somewhere. That is for starters.

 




It is "hidden" on the entry page for eTextbooks here:

 

http://www.barnesandnoble.com/u/etextbooks-digital-textbooks/379002516/

 

 

This is where it explains that they are read using an obscure program called NOOKstudy and where they imply it can only be used on PCs and Macs and then they hint at the fact that they are not available for reading on NOOKs.  They are pretty horrible for putting that information right out there where it can be read by anyone.

 

Yes, I am being sarcastic.  The info is not hidden at all and is on the very first page when you hit the link for eTextbooks.  Sorry, but it is there.

 

As for the rest.  Not excusing anyone that implied NOOKstudy eTextbooks could be read on a nook, but it is just possible they could have believed you had your own books already and were going to read them on it.  Sometimes, people are guilty for not fully understanding your intent and for trying to get clarification and detailing it all for you.  If the person understood you wanted to read NOOKstudy books on it, then he/she was wrong in allowing you to think it was possible.

 

As for these books being readable on the NOOK color or NOOK Tablet, I do think this is a real failure.  It doesn't apply to me, but I do think they need to get the app ready for use on the device.  But, I take their point and think it's true that the screen is small for some people for this purpose.  The ability to zoom within epubs for illustrations and such now works for the NOOK Tablet, but and this is a big but, the results are not always great.  The quality of the image is based upon, it appears, the original size of the image that was imbedded.  If the image is not large, then when zoomed text is unreadable and the image too pixelated.  But, if the images are larger to create something that is adequate for zooming, then books do become noticeably larger.

 

I do think it's a no-brainer to want these things for nook devices and should also be uppermind on B&N's part, but I'm just as sure they have been trying to keep up with other demands and our customer wish lists do keep them busy.  Unfortunately, that doesn't help you right now.

"I still believe in spite of everything that people are good at heart." Anne Frank.
Contributor
mjs_28s
Posts: 11
Registered: ‎11-26-2011
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Re: excuse me, Nook tablets not able to read textbooks?!?!

[ Edited ]

"The info is not hidden at all and is on the very first page when you hit the link for eTextbooks.  Sorry, but it is there."

 

I see. You are correct. None the less the information is in a specific place that you have to know to go to. What if you are buying the thing in a bricks and mortor store like I did? What if you are not computer/technology savy and you think you are buying a college bound child a cool gift to save them from lugging 20 lbs of books around?

 

Why not on the page with the Nook Color and Tablet devices state that textbooks are excluded at this time? Yes, they also have software that allows PC & Macs to read the B&N digital books that you can download while its built in to the readers so isn't it a logical leap to assume that NookStudy is a more featured eReader program for the PC and Mac (which it is) and the reason for the software NookStudy is for those that cannot afford to buy a tablet for textbooks?

 

The marketing pages for the Nook clearly give future users the expectation that it will handle such a simple task. Maybe look at the Noo Tablet page again and see all the things that they talk about and yet some of you claiming that I should have known better about the textbook PDF files?

 

"If the person understood you wanted to read NOOKstudy books on it, then he/she was wrong in allowing you to think it was possible." Part of my point. I was clear about using it for textbooks. B&N sells digital textbooks. The B&N textbooks do not work on the device. The sales person says nothing about it. Poor training or just a clueless salesman. It is not as if I was beating around the bush and hinting at my intent. I stated my intention flat out and I guess it flew over his head.

 

However, what some of you seem to over look is this:

 

  • Load EPUB (including Adobe DRM or DRM free) or PDF file types from your computer or microSD card (from the nook tablet page).

See how it states PDF? The textbooks are PDFs, thus they should work but B&N does not allow the tablet to access the PDFs that they choose. No asterick or number reference to a footnote that says "Excluding some or all digital textbooks purchase from Barnes & Noble". The footnote they have is this "4Contains Reader® Mobile technology by Adobe Systems Incorporated" That tells the customer nothing beyond whos technology is being used for part of the reader.

 

Consider the 10,000 other things that the ereader does? Movies, Email, office document viewers, radio, internet, games, etc. so to miss that it is not built to do something so simple is hardly forgivable. All that technology, a dozen codecs for audio and video formats, advertising PDF are readable. but not so much.

 

Clearly the PDF textbooks have some toggle in the header or something that the table looks for. When the tablet checks for the toggle and finds it the ability to access the file is not available. They are just screwing around with the coding for some reason. Minor service pack and the issue is fixed and not an apparent ongoing request for what is turning out to be a long time now.

 

 

Contributor
mjs_28s
Posts: 11
Registered: ‎11-26-2011
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Re: excuse me, Nook tablets not able to read textbooks?!?!

"Out of curiosity did you buy at B&N and was it one of the Nook "specialists" that didn't say anything?"

 

Sad to say, yes it was.

Distinguished Scribe
normysmom
Posts: 635
Registered: ‎03-19-2011
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Re: excuse me, Nook tablets not able to read textbooks?!?!

If you are within the 14 days from purchase window...take it back for a full refund?! Spend the dough on a netbook that can run the nookstudy app? Just my two cents....
Nothing like a fire, a cat and a good Nook!
Distinguished Bibliophile
deemure
Posts: 3,933
Registered: ‎12-28-2009
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Re: excuse me, Nook tablets not able to read textbooks?!?!

You have unfortunately entered a lack of info zone.  It's not your fault and I am not saying it is, but it's a fact that not all pdfs are created the same and so companies do make broad statements that pdfs are readable on their devices, because they are.  But, certain pdfs will not be.  Some are due to drm used by other companies, some are just not readable because of the program used or the way they were created.  PDF was a term that was created to mean one thing that was never technically quite true.  Create one on a PC and it might be readable on a Mac, but again it might not based on formatting, graphics, fonts, and so on.

 

However, it is not too much to expect that pdfs or other file formats sold by B&N or their affiliates would be readable on a device sold by B&N.  I am in complete agreement here since this is an issue for anyone that owns some pdbs as well. 

 

I am also in complete agreement that either eTextbooks themselves or the NOOKstudy program should be available for NOOK Color and NOOK Tablet, but....

 

  1. only if they work well on these devices, considering the extensive use of graphics, the larger pdf filesizes, the need for clarity throughout and images that demand quality even upon zooming, so books might load and download very slowly.
  2. only if buyers understand just what they are getting.  I can fully imagine people out here saying that a 7" device is fine for their textbooks finding fault suddenly with the need to zoom, move, and resize all the time.

The world of technology requires us to become more aware of things we'd rather not think about.  It means you must thoroughly understand what a device can be used for especially if that's your primary use.  The fact that you tried to get information and were given the wrong info is a problem.  Just for the future, always consider your primary use and look at that for the information as well as the device's spec list.  It's even true on the B&N site.  Some books can't be read on eink nooks, just on the NC or NT.

 

 

 

 

"I still believe in spite of everything that people are good at heart." Anne Frank.
Distinguished Correspondent
Wild_images
Posts: 173
Registered: ‎02-26-2011
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Re: excuse me, Nook tablets not able to read textbooks?!?!

[ Edited ]

The OP should take the NT back, talk to the manager, and get a refund.   

They wont win here....not even break even.

 

 

 

 

 

 

 

 

Contributor
mjs_28s
Posts: 11
Registered: ‎11-26-2011

Re: excuse me, Nook tablets not able to read textbooks?!?!

"

  • only if they work well on these devices, considering the extensive use of graphics, the larger pdf filesizes, the need for clarity throughout and images that demand quality even upon zooming, so books might load and download very slowly."

Yes that is true. But they do work just fine. The resolution is plenty high and the speed is just fine. I had a text book from a few years ago that the publisher was kind enough to include a PDF copy with the hard copy. The falls in around 20 or 25MB and it looks great. The fonts are part of the PDF and the pages are not just JPGs which would make the files huge. In a nutshell the PDFs that you download for NookStudy would be just fine. You can zoom way in, the speed is not an issue on a PC and from the PDF I put on the nook tablet, speed is not an issue there either. The Color edition might be choppy on zooms or slightly delayed page changing, but nothing that isnt worth not having to lug books around. Most of the text books do have a 7 day test option so users could see if they want the NookStudy download or if they also want to put in on the tablet before they waste 1 of 2 device downloads.

 

Sorry I was hot headed earlier. I have 'cooled' down.

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Reisnice
Posts: 122
Registered: ‎11-20-2011
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Re: excuse me, Nook tablets not able to read textbooks?!?!

Well he isn't the only one puzzled by not being able to read Nook textbooks on his Nook. I even read the page on the site about only being available on PC, and thought that was strange, although I didn't think I would need it for that. Then I tried to buy an ebook today, and every time I tapped on the Nook version, it gave me the order page for the paperback with no explanation. When I searched for it in Nookbooks, it then had the little tag of NookStudy, but even then, it forced me to order the paperback.

< >

I could maybe buy their story of not being able to format it correctly, except that I popped up Amazon, and could order the Kindle version and read it that way. If B&N is really trying to make money in ebooks and readers, they're going to have to do better than that.

Inspired Correspondent
Nom-de-Nook
Posts: 956
Registered: ‎08-06-2010

Re: excuse me, Nook tablets not able to read textbooks?!?!

Return it and let them know why.  BN is not your friend.  They don't care about your disappointment.  They are a corporation and care about $.  If they see sales being hurt by a certain thing they might change.  Until then, they won't.

Distinguished Bibliophile
deemure
Posts: 3,933
Registered: ‎12-28-2009
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Re: excuse me, Nook tablets not able to read textbooks?!?!


Nom-de-Nook wrote:

Return it and let them know why.  BN is not your friend.  They don't care about your disappointment.  They are a corporation and care about $.  If they see sales being hurt by a certain thing they might change.  Until then, they won't.


Of course they care about disappointment, because they are a corporation and care about money.  Sales make or break them, but I also think in suggesting things they also do see a wish and a need.  They did eventually bring landscape mode reading to ebooks on the NT, and soon to do so on the NC.  It's that "eventually" that is the sticking point.  I sincerely doubt lack of landscape mode cost them sales and they still did it, eventually. 

 

I think returning a device with very specific reasons why, contacting the community manager in the forum and by PM all may again draw attention to this.  What often unfortunately happens in the case of textbooks is the issue seems to die down and then come back again-it's cyclical, because the need for textbooks is as well.  Once you have them in another form, it becomes less necessary for the NC or NT.  But, it is one of the most requested things for these devices.  Put the pressure on.

"I still believe in spite of everything that people are good at heart." Anne Frank.
Distinguished Bibliophile
roustabout
Posts: 3,619
Registered: ‎03-31-2011
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Re: excuse me, Nook tablets not able to read textbooks?!?!

I had not realized the Nook Study files were just PDFs.  If you try to open them in Acrobat, does using your name (as it appears on your credit card) for the username and your credit card # (no spaces, and you don't include the verificaiton code on the back of the card) as your password  work to unlock them?

 

If so, they are using the vanilla BN DRM scheme and can probably also be read on the NT if they are sideloaded. 

 

And store staff need to be a lot clearer on what the nook devices can and can not do - as do textbook publishers.

 

One of my coworkers bought a NC to try to read textbooks on, only to discover the device was worthless for textbooks.  The problem wasn't with Nook Study but with the publisher's incredibly gimpy Windows-only textbook reading browser download system. 

"no warrants shall issue, but upon probable cause, supported by oath or affirmation, and particularly describing the place to be searched, and the persons or things to be seized." Fourth Amendment to the US Constitution.
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gabourele
Posts: 165
Registered: ‎06-03-2010
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Re: excuse me, Nook tablets not able to read textbooks?!?!

[ Edited ]

I am sorry I find this hard to believe that an In Store Specialist would now say this especially since the info on devices clearly states NO TEXTBOOKS via Nookstudy are compatible for nook devices at this moment every employee is trained as well as provided with this information. Now if its novels or something required for school or your course then thats different that would be a book not a textbook

Light travels faster than sound. This is why some people appear bright until you hear them speak.