09-16-2013 11:36 AM - edited 09-16-2013 11:39 AM
I am requesting (politely & nicely) someone from the Barnes & Noble support team to address this problem and let us know what the heck is going on with us not getting a magazine download?
What happened to the Sept 9th issue of BusinessWeek?
--- The Sept 16th issue WAS available and downloaded....
No one from Barnes & Noble or BusinessWeek has made any kind of comment as to why we did not get that issue.
Do we need to start cancelling our subscriptions....???
09-19-2013 10:53 AM - edited 09-19-2013 10:55 AM
Hmmm.... it appears I had to go to the facebook site for Barnes & Noble to get this resolved...
The Sept 9th issue was pushed out yesterday (Sept 18) and it is not clear if it was only for my account or for everyone, even though I asked what the problem was.
Still no response from the support team via this Forum - so I am not clear how useful this forum truly is... or if the team from this forum is just overwhelmed?
09-24-2013 05:16 PM
B&N forums are for users only, unless you PM an administrator.