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New User
ktinwyo
Posts: 1
Registered: ‎10-29-2012
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Re: "Internal Error During License Generation"?

I cannot get the book I purchased to download on my computer either. Please share how you did this.  I already downloaded the Nook for PC program.

Reader 2
goodnsimple
Posts: 4
Registered: ‎08-08-2010
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Re: "Internal Error During License Generation"?

Funny how quickly we get attached to immediate. She said wryly.
New User
AmyliaRose
Posts: 1
Registered: ‎06-26-2010
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Re: "Internal Error During License Generation"?

Funny how they have no problem charging us for these books that we cannot download!  This STINKS!!!

New User
jmmsparks
Posts: 1
Registered: ‎10-30-2012
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Re: "Internal Error During License Generation"?

Same error here as well. But the weird thing is that I have downloaded other books with no problems.

 

I already uninstalled and re-installed OR logged out and logged in (however you wish to say it) and it did NOT help.

 

I can still access my books online so I am reading it there for the time being.

 

BUT, since this error has been going on for over 24 hours... you'd think B&N would have a fix already. :/

New User
shelbrinum
Posts: 1
Registered: ‎10-30-2012
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Re: "Internal Error During License Generation"?

Hope this issue gets fix soon. I'm charge but can't download the book :smileysad:(

New User
trustno1
Posts: 1
Registered: ‎02-02-2010
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Re: "Internal Error During License Generation"?

Same problem here. I erased my nook and now have NO books. Grr... I work the graveyard shift, and have nothing to read duing down time. 

 

So, don't reset, you'll have nothing.

New User
jsCO
Posts: 3
Registered: ‎10-30-2012
0 Kudos

Re: "Internal Error During License Generation"?

Same issue and I'm out of new books. Hope they get it fixed soon

New User
pretty_hate_machine
Posts: 1
Registered: ‎08-05-2012
0 Kudos

Re: "Internal Error During License Generation"?

Mine wasn't working either. On nook tablet or iPhone app. Just tried again though and it finally downloaded!!
Reader 2
Lea-Oceana
Posts: 5
Registered: ‎01-13-2012
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Re: "Internal Error During License Generation"?

It's up and running, guys. At least for me.

New User
jsCO
Posts: 3
Registered: ‎10-30-2012
0 Kudos

Re: "Internal Error During License Generation"?

And now they work just fine- got my books. So I guess the issue is resolved.

Frequent Contributor
JeremyCesarec
Posts: 819
Registered: ‎11-29-2010
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Re: "Internal Error During License Generation"?

Hi Everyone,

 

Alex, the NOOK Forum Moderator, is stuck at home without power due to the hurricane. 

 

Sorry for the inconvenience, but this issue has now been resolved. 

Reader 2
HistoryMystery
Posts: 1
Registered: ‎04-26-2011
0 Kudos

Re: "Internal Error During License Generation"?

Not solved for everyone. . . . I still cannot access a book I purchased two days ago.  I can read it on Nook for Web but that's it.

 

Is there a solution or do I just wait for the customer service to get back to me?

Inspired Wordsmith
julestrik
Posts: 228
Registered: ‎08-28-2008
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Re: "Internal Error During License Generation"?

Well, it's not funny what the hurricane did to people's lives. Your book will be there when the servers are back up. Patients everyone!
Contributor
th0ughts
Posts: 11
Registered: ‎09-18-2012
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Re: "Internal Error During License Generation"?

[ Edited ]

I found that my books download on my Android phone (NOOK for Android app) & NOOK for PC.  I think this can hold me over for now...

Bibliophile
5ivedom
Posts: 3,544
Registered: ‎12-03-2011
0 Kudos

Re: "Internal Error During License Generation"?

For people who are getting this issue

 

1) Try Nook for PC or try a few times.

 

2) The servers are supposed to be in New York. So they are probably just getting electricity etc. back - you'll have to be patient.

 

3) Let's hope everyone at B&N is fine. They just survived a gigantic hurriance frankenstorm.

Distinguished Correspondent
javabird
Posts: 566
Registered: ‎03-13-2010
0 Kudos

Re: "Internal Error During License Generation"?

i just started getting this error today in my Nook app on my iPad. Found this thread and it looks like it was previously due to a server outage... Anyone getting this recently?
New User
JessWigners
Posts: 1
Registered: ‎12-07-2012
0 Kudos

Re: "Internal Error During License Generation"?

I am having this problem as well on all 4 of my family's Nook devices. Hoping it clears quickly.
New User
Reader2369
Posts: 1
Registered: ‎04-26-2013
0 Kudos

Re: "Internal Error During License Generation"?

I'm on hold with them now. They are experiencing higher than normal call volume, shocker
New User
Justacntrygirl
Posts: 2
Registered: ‎04-26-2013
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Re: "Internal Error During License Generation"?

Interested in what they have to say about this issue... I'm antsy and want to start my next book, lol
New User
wxiong0216
Posts: 1
Registered: ‎04-26-2013
0 Kudos

Re: "Internal Error During License Generation"?

I am getting the same message..