My Nook Color worked fine the first year of its life, playing videos and games without any problems. Then, in January of this year, something happened to Flash Player. Now, when I try to play things requiring this, I get error message that says that the latest version of Flash Player is required and to click to install. Of course, you cannot install anything. I called tech support, who with no warning at all, walked me through a hard factory reset. I lost all my pictures and music. The music I could replace but the pictures I could not as my hard drive died on my PC, destroying the only other copy of them. Anyway, I continued to call tech support to complain avbout my situation. I got no help at all - only "I will pass it along to management". Other NC owners do not experience the problem I have. I need to reload Flash but cannot. I tried the manual update procedure to see if I could get things working again but I get message saying that I am running latest update. How can I force my NC to reload the latest update? I used to tell everybody to get a Nook but now I tell them all how disappointed I am and to try Kindle Fire before they spend a dime on a Nook. I have four friends who did just that as they wanted an e-reader that actually does other things besides giving error messages. You live, you learn...my wasted $249.
My Nook Color was born January 21, 2011. His name is PEYTON's PAGEs.
