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KrisWilk
Posts: 2
Registered: ‎06-08-2012
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Nook Tablet wi-fi issues

Help. For the last 2 weeks I have had wifi issue with connection at home. My nook says I am connected but then it will say :"connected but no internet"; connected, testing.. I have called Nook support and what a joke that is. They are no help at all and its very frustrating. I am at my wits-end with this thing. I am about ready to erase & deregister my nook hoping this will solve my problem. Is anyone else having this problem.

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5ivedom
Posts: 3,544
Registered: ‎12-03-2011
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Re: Nook Tablet wi-fi issues

[ Edited ]

Try following things

 

1) Restart Nook.

 

Power Off: Press and hold power button for 20 seconds.

Power ON: Press and hold power button for 4 seconds.

 

******

 

2) If the above doesn't work

 

Go to WiFi Page on Nook and 'forget' the connection.

 

Then restart Nook using same steps as in 1) above.

 

Then turn off router for 2-3 minutes.

Then restart your router.

 

Wait a few minutes and then go to WiFi page and connect to it.

 

*****

 

3) If you have access to your Router Settings Page (search online using Google or Bing for your router settings page ip address, it'll be something like 192.168.1.1) then go there and check what the settings are.

 

a) It should be set to not use dual bands. It shoudl be using a or b or g (n doesn't work fine with Nook sometimes).

 

b) Some other setting might be off.

 

c) If you have WPA then try switching to WPA2 or WEP.