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AmberScott
Posts: 2
Registered: ‎11-24-2012
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Nook : Unable to Download

I just recently bought another Nook Simple Touch because i damaged my other one beyond repair. Every thing has worked smoothly untill i tried to download my previously bought books on to this Nook. I keep gettin this error message: Unable to download. Invalid address. Billing address does not exsist in database.

 

i logged on to my B&N account to make sure my information was up to date an there an i saw no errors. An i also tried calling customer service but its friday. its after hours. and i can call again untill there are open again on monday :smileysad: Can anyone please help

 

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The_Dark_Clown
Posts: 47
Registered: ‎08-04-2010
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Re: Nook : Unable to Download

I would start by unregistering the Nook (Settings) and then reregister.  That might take care of it if there is a communication issue.

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Just_MePA
Posts: 1
Registered: ‎11-24-2012
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Re: Nook : Unable to Download

I tried this and it did not work. Reregistered and still the same problem..
AlanNJ
Posts: 3,722
Topics: 64
Kudos: 1,518
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Registered: ‎03-09-2010
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Re: Nook : Unable to Download

Where did you buy the replacement Simple Touch?  Was it from a retail store?

►Without order there is chaos◄