Reply
Contributor
PastorAndyD77
Posts: 8
Registered: ‎01-14-2013
0 Kudos

Olive Tree Bible Study App keeps updating!

Hello,

First time posting.

I purchased the Olive Tree Bible Reading App years ago when I first purchases my NC. Today I go to update the app and it does its normal thing. When finished it wants to update again and again and again. Meanwhile the app is unusable. I turned off my NC and restarted it. I archived and unarchived the app. Still keeps wanting to update all the time. Any suggestions?

Andy

 

P.S. I did send a support ticket to Olive Tree to see if they could help. I have not yet heard from them.

Bibliophile
5ivedom
Posts: 3,544
Registered: ‎12-03-2011
0 Kudos

Re: Olive Tree Bible Study App keeps updating!

It's probably a lack of enough free space on your Nook OR a problem happened while app was being installed.

 

Go to your Nook's Settings.

Then click on Device Info.

 

THere will be two rows there

 

One of them says 'Space for B&N Content'.

 

What does that say?

 

If it's very low, like just 10-20 MB then you have to create free space.

 

*****

Try the following:

 

1) Archive some apps that you aren't using which don't save data or game progress.

 

2) Restart Nook.

 

Power Off: Press and Hold Power button for 20 seconds.

Power On: Press and hold power button for 4 seconds.

 

3) Now try to install.

 

*****

 

If that doesn't work then get the App Killer app.

 

Uninstall (i.e. Archive) Bible Tree.

 

Then go in via App Killer and make sure Bible Tree is actually removed. If not, then uninstall it.

 

Also check that there are no apps installed that shouldn't be.

 

Now install BibleTree again.

Contributor
PastorAndyD77
Posts: 8
Registered: ‎01-14-2013
0 Kudos

Re: Olive Tree Bible Study App keeps updating!

Thank you for your suggestions. I did actually follow all of those steps before posting here. I appreciate the help though.

I ended up archiving the app and shutting off the Nook for 5 five min. Started it up reinstalled it and it worked. I tried all of that earlier in the day and it had not worked then.

I am assuming it was due to the fact that it was a big update. When I was able to open the app there were lots of updates/changes to things.

Thanks again.

Andy

Bibliophile
5ivedom
Posts: 3,544
Registered: ‎12-03-2011
0 Kudos

Re: Olive Tree Bible Study App keeps updating!

Good to know it worked.

 

Yes, it might be due to it being a big update or the Nook not recognizing free memory etc. until the new restart. It's a little erratic sometimes.