03-31-2012 03:58 PM
Last week I tried to download Angry Birds Space. My Nook Color told me I didn't have enough space, so I archived almost all the apps I had, including Scrabble. I still did not have enough space to download ABS. Today I&N and had it repartitioned. For some reason, I had to re-register and download all the books and apps I had.
I had no problems until I tried to install my Scrabble game which I have had since last December. When I try to install it, I keep getting a message that says "Unable to Download. This item is not currently available for download to the product you are using." This makes no sense to me because up until I ha the NC repartitioned this mornoing, it worked fine. I have archived and reinstalled it. I have rebooted the NC, but nothing seems to work.
Does anybody have any suggestions?
Solved! Go to Solution.
03-31-2012 05:47 PM
I suggest you try the following:
1) Eject any SD card you have installed
2) Make sure you have your wifi on when you try to install the game.
These are two things that have worked with other apps...
03-31-2012 07:00 PM - edited 03-31-2012 07:54 PM
Thanks for the suggestions, but I do not have an SD card and my wi-fi is at home is on all the time. The little Scrabble icon has a green bar across bottom like the download button but it says install.
Something else very strange. I can no longer find Scrabble in the App Store. I was going to contact the company but the app is no longer anywhere that I can find for the Nook color., The message i am getting tends to make me think it is only for the tablet, but that cant be because I have had the game since December on my NC and have played it almost daily since then .
04-01-2012 08:07 AM
I do not know why you are having these problems with Scrabble - why not call Nook Customer Support - maybe they can do something.
I did find the Scrabble app though which is here:
I looked from the computer - not from the Nook to locate it.
04-03-2012 06:46 PM
I called B&N customer service and the rep immediately knew what my problem was. For some reason, the repartitioning changed my update to 1.2 from 1.42. When I reinstalled 1.42, the situation was corrected. I was very pleased with the service rep.