Unable to download App

[avo_liao]

Hello to everyone.

I just got my Nook color. It came with the1.2.0 version.

I created my BN account and registered my credit card.

Everything went fine as I was able to purchase an app (Angry birds) and download a free app (Fliq Notes)

Fliq notes worked perfectly, however the problem comes with Angry Birds:

I saw that my credit card was charged and the status of the order was "Available for download"

So I went to my apps section in the nook color and saw the Angry Birds icon with an "install" message. I selected it and the following message appeared:

Unable to Download. Error downloading item. Please contact Customer Support to complete download.

After 30 minutes trying to make it work, I returned to my order details and now the status is "canceled"!

Does that mean I cannot buy the application? Is it because I am in Peru? Will BN return my money for the app?

Thanks in advance for the help

[avo_liao]

Update:

I bought another app and the problem happened again. So I guess it has to be related to non-free apps.

My credit got charged again... I am not buying any books or apps until this problem is solved

Thanks

[geertm]

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avo_liao wrote:

Update:

I bought another app and the problem happened again. So I guess it has to be related to non-free apps.

My credit got charged again... I am not buying any books or apps until this problem is solved

Thanks

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I have sent you a Private Message (the small white envelope on top of the page).

[aaronrules]

I am having the same problem. Only my purchase was in Afganistan. been charged. Angry Birds is sitting on my Nook with install green button on it. I am now home and on a domestic US internet provider but it still won't install. Done the archive/unarchive. removed SD card. This app was bought and originally tried to install without an SD card at all. Can anyone help me get this going?

[CoderedCB]

i got this app called netflix but it' free app and i download it on the compter then it when to my nookcolor then i click install then it said unable to download i need help i want to watch tv shows on it and movies...

[CraigAZ]

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CoderedCB wrote:

i got this app called netflix but it' free app and i download it on the compter then it when to my nookcolor then i click install then it said unable to download i need help i want to watch tv shows on it and movies...

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Forget the computer. On your nook color with wifi turned on, go to apps, search for and download/install the Netflix app to your nook color, then run it to set it up with your Netflix account.