11-07-2011 09:44 AM - edited 11-07-2011 09:45 AM
I have Acer A500 tablet (actually it's my daughter's but she let's me use it sometimes)
and I'm looking for another one.
My buddy has NC and really happy with it. I started searching and found that BestBuy and Walmart have refurbished NC for $150.
My question is: why there are so many refurbished units out there? As I understand, they might be simple returns OR something was WRONG with them and B&N fixed them to resell. But if something was wrong already, how do I know that it's REALLY fixed.
Thanks for replies in advance!
11-07-2011 09:49 AM
I suspect that they aren't really refurbished but original inventory they are just lowering the price on to sell quickly. Do they come in an original box with all the accessories? The "certified preowned" ones from B&N do. http://www.barnesandnoble.com/u/certified-pre-owne
11-07-2011 09:58 AM
11-07-2011 10:32 AM
The refurbished units are probably perfectly OK. My guess is that most of them were returned to B&N because they were broken, then were reconditioned, and are now considered working and so suitable for sale. If you buy one, my advice is to buy the longest, most powerful warranty you can possibly get for it, just in case the one you buy is one whose problem isn't really fixed yet. I don't think it's likely you will end up with one like that, but why take that kind of chance? After all, this is somewhat new technology here, so there are bound to be some bugs!
And let us know how it works out!
11-07-2011 10:50 AM
My first Nook, the N1E, I bought refurbished, and was completely pristine. If they hadn't told me it was a refurb, I wouldn't have known.
People return things for all sorts of reasons, boxes get opened in stores, things happen. And yeah, some are returned for problems, and are fixed. They come with a warranty, so if there is something wrong, you would be covered for the length of the warranty - that's what you really need to check.
Good luck with whatever you decide!
11-07-2011 10:57 AM
Also,. there is a population of folks who cannot connect their NCs to their home networks. Most of those issues have been ironed out, but as recently as this week I had a comment on my blog from someone who could not connect to a Linksys router using his preferred security settings.
Many folks who landed in that boat will simply have returned the device to BN and for most potential owners, the device will work fine.
03-29-2012 11:01 PM
I just bought a Nook Color and Simple Touch combo on eBay a couple of days ago. Last time I checked, more than 5000 units were sold. I seriously doubt that so many were returned for repairs. I guess B&N is just calling brand new items refurbs for a quick sale. Maybe they don't want to hurt the feelings for buyers who paid full price.
03-30-2012 09:02 AM
I bought my Nook Color when they first came out. There were many, many problems with them. One of the most frustrating was the fact that they would lose sound and have to be rebooted to get it back. BN suggested you return the unit for a replacement. That was just one problem - there were a lot of other problems, too. It doesn't surprise me that they have so many refurbished units available.
Just an opinion.
03-31-2012 08:15 AM
There were a lot of issues. I was lucky and didn't have any problems with mine. I got it right at launch and I have been very happy with it.
03-31-2012 08:53 PM
Look how many people in these forums have commented on the poor quality of the cable. Maybe this has been resolved but it was a deafening roar for awhile and I had to repace several cables myself. The first time they asked me to return the NOOK and I did. Two times after that, I recognized the proboem and asked only for a new cable. How many people sent back the whole NOOK when it was just a cable issue?
Also, I bought refurbished NOOKS "all around" for friends and family and they always come in a very nice, but different from new, box.
Having said all that, I still think they may be flushing inventory in anticipation of a clearance on the Color and the touch.
04-03-2012 07:20 AM