Since 1997, you’ve been coming to BarnesandNoble.com to discuss everything from Stephen King to writing to Harry Potter. You’ve made our site more than a place to discover your next book: you’ve made it a community. But like all things internet, BN.com is growing and changing. We've said goodbye to our community message boards—but that doesn’t mean we won’t still be a place for adventurous readers to connect and discover.

Now, you can explore the most exciting new titles (and remember the classics) at the Barnes & Noble Book Blog. Check out conversations with authors like Jeff VanderMeer and Gary Shteyngart at the B&N Review, and browse write-ups of the best in literary fiction. Come to our Facebook page to weigh in on what it means to be a book nerd. Browse digital deals on the NOOK blog, tweet about books with us,or self-publish your latest novella with NOOK Press. And for those of you looking for support for your NOOK, the NOOK Support Forums will still be here.

We will continue to provide you with books that make you turn pages well past midnight, discover new worlds, and reunite with old friends. And we hope that you’ll continue to tell us how you’re doing, what you’re reading, and what books mean to you.

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BN_AlexG
Posts: 476
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Registered: ‎09-19-2011

Statuses Explained on the Issue Reporting Exchanges

[ Edited ]

Our Product Team is in the process of going over the various issues that you have brought up.  Below you will find the list of Statuses, and their brief explanations, that will be applied to each of the issues as they are reviewed.

 

  • New = An issue that has not yet been reviewed by a B&N moderator or product team.
  • More Info Needed = An issue being reported requires more details prior to investigation.
  • In Review = Moderators confirm that the issue is in the correct board and in line with community guidelines.
  • Investigating = The product team is working on the issue.
  • Pending = The issue has been resolved in firmware that is currently being tested.
  • Resolved = The issue has been resolved in firmware that has been released to the public.
  • Operates as Intended = The behavior is expected. Please use the Ideas lab to request additional features.
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