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chelsea0011
Posts: 3
Registered: ‎06-29-2010
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Anyone have the plastic split where you page forward?

My wife's nook has developed a split in the plastic on the right side where you page forward. This has been caused by constantly pressing it there. Has anyone else had this problem? Customer service was great and are sending a new one, but after 6 months of use this should not be happening.

Contributor
collum5
Posts: 9
Registered: ‎06-23-2010
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Re: Anyone have the plastic split where you page forward?

Mine did too !! I got mine for Valentines day and he bought the accidental coverage for it... I just wonder if I replace it now and it happens again in the future do we get penalized for TOO MANY damages?

Bibliophile
Jenniisme
Posts: 993
Registered: ‎01-05-2010
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Re: Anyone have the plastic split where you page forward?

I've had mine replaced 4 times. You cannot get penalized for a faulty product.

Inspired Wordsmith
icebike
Posts: 4,434
Registered: ‎11-30-2009
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Re: Anyone have the plastic split where you page forward?

The accident replacement coverage will not be used for this button crack problem.

 

It will be replaced under your regular warranty.

 

Call them up, they will arrange a cross-shipment.  You will not be stuck without your nook.

Reader 2
jjiggyman
Posts: 4
Registered: ‎01-20-2010
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Re: Anyone have the plastic split where you page forward?

I had the same problem i called them friday and recieved my new nook today a few minutes ago.