09-18-2010 04:07 PM
I bought the Nook for my wife for her birthday, and today I have spent 2 hours trying to connect it to my WiFi to register it. Every time I enter my WiFi key and tap submit the Nook try's to connect and always comes back connection failed. I have changed my WiFi settings from WEP 128 bit to a 64 bit to a WPA and WPA 2 personal with WPS turned off and on as well as disabling my security completely. Even doing all of this and trying to connect the Nook to my WiFi it still comes back with a connection failed. I am at a loss of what could be wrong and what I'm doing wrong. I have even had my laptop connected to my WiFi at the same time as trying to connect the Nook to ensure that I had a streaming wireless connection from my router at the time of trying to register the Nook. If anyone has an idea of what I should do or try that would be greatly appreciated.
Thank you for your time
09-18-2010 04:27 PM
There are a LOT of people in this same situation.
Most never find a proper solution although there are some who report success.
The wifi on the newer nooks is horribly broken in 1.4.
First delete ALL instances of hotspots on the nook that were added by you.
(leave the B&N one, the ATT ones, etc).
Power off the nook all the way to white screen.
Connect to router with cable.
Set router to wpa2 personal (aes is sometimes mentioned in the settings). It is the least problematic. Set broadcast of ssid ON. Make sure the wireless subnet includes enough IPs. (no need to skimp on that, set it for 100 or more). Make sure Mac Address filtering is OFF. Make sure your WPA2 Passphrase is at least 8 or 10 characters, preferably longer, all lower case (easier to type) and maybe include a numerical digit or two. Give your router a unique SSID (not linsys !!). Router channel 1 thru 6 are known to work.
Make sure router has 802.11G turned on, and if possible turn off 802.11N, because N does you not good when simply accessing the internet.
Then reboot router and test with laptop via wifi.
Then reboot nook and make sure it SCANS for hotspots, and then select the hotspot from the list. Don't enter manual settings (other hotspot option), make sure it finds it in the scan. The only thing you want to enter is the passphrase when it prompts. If you are making any other choices you are in for trouble.
If that fails, you might take it back and ask for an exchange. Don't let them test in the store and assume since it works there it will work everywhere.
09-18-2010 07:34 PM - edited 09-18-2010 07:34 PM
I had trouble until I set the key type to Hex for WEP. This is connecting to a FiOS Actiontec router.