10-29-2009 02:16 AM - edited 10-29-2009 02:59 AM
Just wondering for those of us with pre-orders. If we decide we don't like it or do not open it before the 14 day period, will we be able to return the nook at a BN store or does the return have to be online as well?
10-29-2009 11:33 AM
Excellent question, juj 1n -- You would be able to return the device to any B&N store during the 14-day period, along with the packing slip, for a full refund. The only condition is that if the device had been opened, there would be a 10% restocking fee.
11-05-2009 10:09 PM
I find this interesting, because with the other readers (Sony, Kindle, etc...) you can try them for 30 days and decide if you would like to return them without restocking fee. A 10% restocking fee is $26... which is lame if someone buys the product and is disappointed. Yes it is great that you can try it in stores, but I am not sure that it will be enough time for me to be sure that it works the way I like. It isn't until I've read a full book on it that I know how well it functions and how I like the setup of it.