Since 1997, you’ve been coming to BarnesandNoble.com to discuss everything from Stephen King to writing to Harry Potter. You’ve made our site more than a place to discover your next book: you’ve made it a community. But like all things internet, BN.com is growing and changing. We've said goodbye to our community message boards—but that doesn’t mean we won’t still be a place for adventurous readers to connect and discover.

Now, you can explore the most exciting new titles (and remember the classics) at the Barnes & Noble Book Blog. Check out conversations with authors like Jeff VanderMeer and Gary Shteyngart at the B&N Review, and browse write-ups of the best in literary fiction. Come to our Facebook page to weigh in on what it means to be a book nerd. Browse digital deals on the NOOK blog, tweet about books with us,or self-publish your latest novella with NOOK Press. And for those of you looking for support for your NOOK, the NOOK Support Forums will still be here.

We will continue to provide you with books that make you turn pages well past midnight, discover new worlds, and reunite with old friends. And we hope that you’ll continue to tell us how you’re doing, what you’re reading, and what books mean to you.

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Contributor
juj1n
Posts: 15
Registered: ‎10-21-2009
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If you buy online can you return in store?

[ Edited ]

Just wondering for those of us with pre-orders.  If we decide we don't like it or do not open it before the 14 day period, will we be able to return the nook at a BN store or does the return have to be online as well?

Distinguished Correspondent
Phil_K
Posts: 148
Registered: ‎10-25-2006
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Re: If you buy online can you return in store?

Excellent question, juj 1n -- You would be able to return the device to any B&N store during the 14-day period, along with the packing slip, for a full refund. The only condition is that if the device had been opened, there would be a 10% restocking fee.

Contributor
WambleJ
Posts: 6
Registered: ‎10-22-2009
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Re: If you buy online can you return in store?

I find this interesting, because with the other readers (Sony, Kindle, etc...) you can try them for 30 days and decide if you would like to return them without restocking  fee.  A 10% restocking fee is $26... which is lame if someone buys the product and is disappointed.  Yes it is great that you can try it in stores, but I am not sure that it will be enough time for me to be sure that it works the way I like.  It isn't until I've read a full book on it that I know how well it functions and how I like the setup of it.