01-14-2010 12:17 AM
01-14-2010 02:01 AM
I really think you have to contact customer service about that, none of us can tell you what they will do.
01-14-2010 09:40 AM
@ rplex: The search function is a helpful tool to find advice and feedback for all things nook.
Have you tried giving your nook a reboot? If not, try these following steps:
First, try holding the power down for 10-15 seconds, and then pressing the power button again. If that doesn't reboot your Nook, try:
1. Unplugging the nook.
2. Remove the battery (if you don't know how, there are further instructions in the manual).
3. Plug the nook in, without the battery.
The Nook should begin to go through its booting process. Once booted, replace the battery (don't turn the nook off or unplug).
If these steps don't work, you may have to call our digital support team in customer service. They can be reached at 1-800-THE-BOOK (1-800-843-2665).