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The first Thing is when i am watching a video on the internet and i get a noise telling me i have a new notification it makes it so when i try to change the volume of my movie either to make it louder or softer, the nook thinks that I wish to change the volume of the notification sound instead, so to prevent the nook from getting confused it would be great to have a button in the settings that will mute the notifications or just make the notification volume only available in the settings. Otherwise the nook can get very confused.

 

The second thing is that i use the Barnes & Noble HDMI connector for the Nook to the TV, I love being able to play my games, watch my movies, and enjoy the ultimate laziness of reading my book on a 70 inch screen. When my family sits down to pick a movie with the nook plugged into the TV it would be a nice feature when plugged into the HDMI connector, if the nook could turn horrizontally in the shop because since the shop does not normally flip horizontally on the Nook it shows sideways on the television. If the screen flipps than all of my family members would be able to read about the movies so we can pick what we want to watch that night.

 

Thank you for your time.

Categories: New Product Ideas
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Library listing

Status: Acknowledged

With several hundred books in my library, it is difficult to remember all of my purchases. Would it be possible to get a .csv or .xls file that lists the books in one's library? Such a file should show title, author, purchase date, and perhaps category.

Categories: New Product Ideas
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Nook Simple Touch/Glowlight Suggestions

Status: New Idea

Hi!

 

I have a Nook Simple Touch and I love it. It's a few years old, and will probably need to be replaced this year, but I am really hesitant to buy the Glowlight, because it feels like a downgrade compared to the old Simple Touch. I'm not sure what I'm going to do when I have to replace it, but unless a new Glowlight comes out with a microSD slot, I won't be buying one. 

 

  * Please add a microSD slot to the Glowlight. With sites like Smashwords, this feature is a must. People use e-ink devices like the Paperwhite and the Glowlight because they are hard core readers -- we don't want to play with apps, we want to read books, and often get them from multiple sources.

 

* Please consider the ability to use coupon codes/discounts for Nook Books. I realize that a lot of the difficulty in offering this is that permission to discount requires the publisher's permission, but the Kobo store is able to do this for many of its book, so I don't see why Barnes and Noble can't. As an example, the Nook store offered a book for $9.99. The Kobo store also offered the same book for $9.99, but allowed me to use a 50% off coupon code, so I was able to purchase the book for $5 and side load it to my Nook. 

 

I really hope BN is paying attention to these boards. I recently read that they layed off a major portion of the hardware development team, so I'm naturally concerned about the future of the Nook product, but I think if BN went "back to basics" and really listened to its customer base to build an ereader with the reader in mind, they'd see a big increase in sales and loyalty. 

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Different Colored trim for Nook Glowlight

Status: New Idea

The newest Nook Glowlight has a gray, rubber border on the device which is removable (though unadvised for long periods by your associates). B&N should look into creating different colored versions of this rubber border for a really cool, stylish was to custiomize your Nook Glowlight. I for one would love a dark blue one! NOOK GlowLight  

Categories: New Product Ideas

I think it would be fantastic if the nook library had a system, like a shelf, with a list of books that you have already read. It gets pretty frustrating for an avid reader, like me, to have to constantly weed out the books I’ve read. A separate tab in my library would be awesome, and if I wanted to re-read any of them- it won’t be a problem because they are all organized!!

Audio

Status: Clarification Needed

I would like a feature where I could plug  in an ear plug into the Nook and have it read to me.  It would be especially helpful to be able to plug the Nook into a jack in the car and allow the reader to use the car radio/stereo to read the book much like an apple Ipod  performs its music functions.

 

I fyou were driving on a road trip, it would be nice if the book would read the words in the story to you.Listening to books while you drive is a very enjoyable experience and you should support the process

 

 

Categories: New Product Ideas

isbn numbers

Status: Not Likely
I would love to have an option to show ISBN numbers in my library. I use good reads and having the isbn's would simplify the process of adding books to my good reads account.
Categories: New Product Ideas

I wish Barnes & Noble had something similar to Amazon's BookMatch.  Essentially a service where if you buy the physical book from B&N you can get the Nook Book version for free, 1, 2, or 3 dollars depending on the book.  Basically the book version of digital copy movies.

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While I certainly hope that nothing ever happens to B&N, having purchased several hundred BN ePub books I would like to be able to have a local backup. Yes, it is easy to download any one book. But it is tedious to do it for many. 

 

Being able to download an entire library, and/or a shelf or any particular filter (e.g. author, etc.) would be a nice addition.

 

In any event, keep up the good work.

Categories: New Product Ideas

If I am shopping at a Target or Walmart and notice a book that interests me I would like to be able to scan the bar code of the book, and have it automatically open the browser on my phone to the NOOK title of the same name. That way I can easily add it to my wish list or buy a Barnes and Noble book right there in a competitors store!

 

Wouldn't that be awesome?

Categories: New Product Ideas

     These forums are an excellent place to collect good ideas for improving the nook experience and I would like to contribute as well. I have had the 1st generation nook and now the nook simple touch. The e ink readers are by far my favorite method of reading novels old and new. I have some requests I'd like to make of the next e ink reader Barnes and Noble create.

 

     First I would like an e ink reader with a screen bigger then 6 inches. As much as I like being able to slip my nook simple touch into a large coat pocket, I am able to get my 10 inch Samsung galaxy 2 where ever I go with out difficulty. Amazon offers a 10 inch e ink reader but it does not support the formats that nook traditionally supports and I would have to rebuy the library I have already purchased from Barnes and Noble. A 10 inch nook ereader would be a perfect addition to the nook family for those who not only want a larger screen for the fun of having one but also for those whose eye sight has deteriorated with age.

 

     My second request would be at least one set of page turning side buttons. The newest nook addition was created with out them. From what I see on the forums that isn't necessarily a popular decision. The side button's have been useful in my nook simple touch and can be designed without adding a great deal of bulk to the nook.

 

     It may go without saying but the nook product has been able to absorb accidental abuse that other tablets don't survive very well. I certainly hope you continue the trend.

 

     Finally if it can be economically incorporated (I know I am talking to a business here) I would like to see a keyboard attachment of some kind for the e ink readers. There seems to be demand for it, and even the most basic text file can be copied and pasted to word or the more advanced document programs. A key board that works on e ink readers would be a welcome accessory.

 

    Thank you for your time

Categories: New Product Ideas
I just scanned tons of reviews complaining of the lack of page-turn buttons on the glow light. Personally, I'm surprised that BN, and that other reader company, haven't been hit with an ADA suit from people without the use of both hands. Most of the complaints were from people without the use of their right hand. Why force the right side of the screen to be 'forward'? My first Palm reader app from many years ago allowed choosing which screen area and button was considered 'forward' and 'backward', - including the top and bottom of the screen. It would also scroll text or turn pages automatically at varying speeds without having to touch anything. Yes, that slowed your reading down a bit, but let you read with dirty or wet or no hands. Surely somebody at BN could match the functionality of something from the 90's. I also add my vote for increased functionality for the shelves, but BN has been ignoring that one ever since I've been a customer, so I'm not holding my breath.
Categories: New Product Ideas

I have been trying to buy cookbooks on my NOOK to save space in my kitchen.  It would make my life so much easier if there was a way for me to tag recipes that I like in a variety of different books and have a "custom book" be generated that included all the pages I tagged.   That would allow me to have one super cookbook.   I am sure there would be other uses for this feature besides recipes.   This would be a great enhancement for a new Nook or for the application,   I would happily pay for a Nook application that included this feature!

 

 

 

Categories: New Product Ideas
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I have a large library with lots of series books. I create shelves by author - series name ( ie Feehan, Christine - Dark Series). After creating apx 10-12 shelves, I have to scroll to the bottom of the shelf list to create the next new shelf. Also, a 'cancel' button at the top would be awesome for those 'fat-finger' moments when you had no intention of adding a shelf.
Categories: New Product Ideas
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I would love the option of a 'Go to' and then select an alpha character or type a word/author/title in order to navigate my library. Or possibly add it as an option in the search results. Yes, I realize I can search my library, but if I have remembered the author but not necessarily the title, once I select a book, it opens and if it's not the one I wanted, I have to go through the process again of the search and select. With a large library (1400+), scrolling down becomes a pain. If I create shelves, that helps somewhat but I still have a large number to scroll through.
Categories: New Product Ideas
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Web Site Improvements

Status: New Idea

My suggestions center around the web site and how it works. There doesn't seem to be much of anything here about that. Here are my suggestions and forgive me if some of these are "stolen" from Amazon.  They didn't get huge by being bad.

 

1.  Have a one click button next to content to add it to the wish list - No freakin drop down menu

2.  When canceling subscriptions, ASK for the reason why. You might actually learn what your customers want/don't want that way (duh)

3.  Provide another button by each items purchased for instant access to reporting problems with content and/or requesting refund.

4. Not sure if they have this, but a notify list of some sort that tells you when favorite authors are coming out with new books so you don't have to always be looking around for them

5. Perhaps some kind of subscription video service similar to Netflix or Amazon Prime

 

I honestly have very few complaints with the Nook itself (just that screen is very hard to keep clean). All my complaints/suggestions seem to center around the web site and customer service actually.  Those are areas I would think B&N can really step up their game and do better than Amazon. Why not poll your Nook customer base and see what they have to say? It's not rocket science.  I don't even ding them when I find books more expensive than Amazon. It isn't all books and I'm not sure it's even totally under their control but they DO control the way their web site works. I don't know about everyone else but the device itself isn't the only basis for me deciding what eRaeder to get. The whole eco system behind it is also very important. Amazon has some advantages there (immersion reading between book and Audible audio content, Amazon Prime) but that isn't to say that B&N can't give them a run for their money IF they have the desire.  They just need to listen to their customers.

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I love the Nook HD, but I am often using my PC to read Nook Books.  Reading with the white background is annoying.  Please add inverted display options (Black background) for reading on the PC!

Categories: New Product Ideas
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Nook for PC user selected library location

Status: New Idea

Allow users to select where the library is located.  This would also make Nook for PC an awesome portable app!

 

Categories: New Product Ideas

Would be nice to allow different content to be downloaded to different reading devices. I read Nook books on my Nook Simple Touch and on my iPad and iPod Touch, using the Nook apps. Of the three devices, the Nook Simple Touch is the most memory-limited (I have over 1000 Nook books), so I end up archiving books to free up memory on the Nook that I do not really want to remove from the other two devices. Of course, the next time I sync the iPad or iPod, the books I had to archive due to the Nook's lack of memory space  are removed from the iPad/iPod. I only read textbooks on the iPad, so would like to avoid having them automatically download on the Nook and filling up the memory. There should be an option to turn off automatic downloading, and allow users a choice of which device to download to. Additionally, it would be nice to allow users to remove a book from one device, without having to archive.

Categories: New Product Ideas

Give the users what they want, not what you want them to buy

Status: New Idea

I had high hopes when I bought my first Nook. Systematically, as the line expanded and I "bought up," those hopes have been dashed.

The absurdities crowd in on themselves. A "tablet" without a Facebook app? I can't put the Chrome browser on an Android-based tablet? I can't side-load applications like my password manager because they represent a "security risk"? Whose security? You claim that users have access to Google Play on the HD but, in fact, we don't have access to the entire store.

People come here and ask for this-and-that and the-other-thing. But really, all people ever needed and need now is for B+N to treat them like customers, instead of like ATMs. I bought the first Nook, then the Nook Color, then the Nook Tablet, then the Nook HD. These products do not evince the design of giving the buyers what they want and need. These products do not evince any evidence that B+N looked to customer satisfation first, profit second. Marketing concerns about tying buyers to the B+N brand, overcame customer service concerns of making the customer want to come back for more. But, you generate profit by satisfying customers. The old saying is, insanity is doing the same thing over and over and expecting a different outcome. I'm nuts.

Now, I don't like Amazon, the company, and I don't buy books there. So, I come to B&N, a company I've been patronizing for more than 30 years, well back into brick-and-mortar days. And I find that here, marketing plans are still revolving around rent-seeking and not around offering new, interesting and useful ways for me to enjoy the products I've purchased.

My wife is worried by reports that B+N is dumping the Nook lines, because they're unprofitable. They're unprofitable because the organization worked on making them profitable, instead of working on making them the reader/tablet everybody would want to have. Stop it.

Now, here's my little feature list.

  • Either let me side-load apps, or open up the whole Google Play store. I want every app that I use on my Samsung S3 available for my Nook.
  • Zinio. Some magazines (like The New Scientist) publish the digital edition through Zinio. No Zinio app for my Nook, so I can't read my digital edition of the magazine on it.
  • Facebook. I mean, really.
  • Unlock the "share" function in the reader, so that I can share all books and not just ones I bought at B&N.
  • Be the first e-reader to unlock the "copy" function, so I can copy squibs out of the books when I'm researching. I realize that these absurd DRM rules are mixed up in this. But I buy a lot of DRM-free books (most technical ebooks are now DRM free), and being able to save material would be very useful.
  • Make the research features that are available in Nook Study available in the Nook ereader products. With all the research I do, it would be a huge help if I could copy an important text and get a cite for it at the same time. I had really hoped that ereaders would give me a leg up on the tediousness of typing out passages and formatting cites.
  • Frankly, the product search is horrible. If I search for "Google Maps," I don't want to see a zillion search results of books with the word "map" in the title.

You can look at the history of emerging product lines and see the examples of companies that totaled hosed the line, fixed the problem and established themselves. The Nook has all the basics in place for a solid line of tablets and readers. Somebody just needs to step up, kick the marketing droids out of the conference room, and settle down to the question, "How can we turn our Nook users into raving fans?"

Categories: New Product Ideas
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