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Allow customer access to "Unknown Sources" app installation

Status: Under Review

BN has a vested interest in developing their own ecosystem for apps - primarily that the Google Play Store is now a direct competitor to BN/NOOK in core content categories such as ebooks and eperiodicals. I accept that explanation as to why the NOOK platform hasn't been "opened up" (to use such a loaded and incorrect term) to the wider Android ecosystem.

 

- however -

 

BN/NOOK simply don't have the mindshare/marketshare to develop an ecosystem on par with Google or Apple. As well as the company has done evangelizing (and they have done a pretty good job in terms of getting some rather big names onto the platform that even established tech companies like Microsoft and RIM have had trouble with), they are always going to be behind in getting the apps that many customers want. 

 

As more and more customers invest in a smartphone and begin to buy into Google's ecosystem, they're going to be less likely to want to repurchase their same apps on a different store. And the "stock" (again, a very loaded term) Android devices continue to fall in price and achieve feature parity with the NOOK line, giving those customers access to their apps at the same price point as a NOOK with comparable hardware. This is not a recipe for a successful long-term venture.

 

But there is an easy and relatively painless (business-wise) solution.

 

Android, by default, has the option to allow APK installs from "Unknown Sources" as a setting. This allows the end user to install apps that aren't purchased from the local shop on the device. The NOOK device fork hides this option, but it still exists in the system.

 

BN/NOOK needs to allow customers access to this option. Checking the "Unknown Sources" box already pops up a warning about malware on "stock" Android devices - simply modify this warning to include information about potential warranty ramifications for NOOK users who do the same. Now, free of charge, customers have access to a much wider selection of apps.

 

The critique of enabling this option, from a business perspective, is that this would "cost BN sales" in terms of dollars. And this is potentially true in a small number of circumstances, where savvy customers would install the ad-supported free Angry Birds instead of paying the $3 for the BN Shop edition. However, those customers who know enough about Android to locate and install an APK on their own are the customers who are also aware of the slew of generally good "stock" Android devices available near the NOOK pricepoint, and were much more likely to purchase those devices. Giving them the option to install apps would potentially get them into the NOOK ecosystem, and even though there wouldn't be as much app revenue, there's plenty of options to upsell them on other content.

 

And, more importantly, there is enough friction involved in downloading an APK and installing it manually that the vast majority of customers wouldn't bother. It is a time consuming process to find an APK online, make sure it hasn't been modified for nefarious purposes, and install it on the device. It is the same reason BN can safely support Adobe Digital Editions transferred ebooks - the option is there and a nice selling point, but it's too intensive for the average customer to really care about.

Categories: NOOK HD, NOOK HD+

     These forums are an excellent place to collect good ideas for improving the nook experience and I would like to contribute as well. I have had the 1st generation nook and now the nook simple touch. The e ink readers are by far my favorite method of reading novels old and new. I have some requests I'd like to make of the next e ink reader Barnes and Noble create.

 

     First I would like an e ink reader with a screen bigger then 6 inches. As much as I like being able to slip my nook simple touch into a large coat pocket, I am able to get my 10 inch Samsung galaxy 2 where ever I go with out difficulty. Amazon offers a 10 inch e ink reader but it does not support the formats that nook traditionally supports and I would have to rebuy the library I have already purchased from Barnes and Noble. A 10 inch nook ereader would be a perfect addition to the nook family for those who not only want a larger screen for the fun of having one but also for those whose eye sight has deteriorated with age.

 

     My second request would be at least one set of page turning side buttons. The newest nook addition was created with out them. From what I see on the forums that isn't necessarily a popular decision. The side button's have been useful in my nook simple touch and can be designed without adding a great deal of bulk to the nook.

 

     It may go without saying but the nook product has been able to absorb accidental abuse that other tablets don't survive very well. I certainly hope you continue the trend.

 

     Finally if it can be economically incorporated (I know I am talking to a business here) I would like to see a keyboard attachment of some kind for the e ink readers. There seems to be demand for it, and even the most basic text file can be copied and pasted to word or the more advanced document programs. A key board that works on e ink readers would be a welcome accessory.

 

    Thank you for your time

Categories: New Product Ideas

Flagging Books that have already been read

Status: New Idea

I may have missed a post on this, but I would really like to know how to flag books that I've already read. (Or have the ability to do so added.) I recently switched from the Nook Color to Nook HD+ and have had to redownload my books. I'm not sure which ones I have read now and usually have to wait until I open to know for sure.

Battery meter missing from Quick Settings on HD+

Status: Under Review

One of the nice features of the NC/NT was the ability to see the battery meter % when tapping on Quick Settings. This % is now buried in the settings menu. Please return it to the Quick Settings screen. Thanks!

Categories: NOOK HD, NOOK HD+

I have multiple Nooks.  I tend to buy all the books in a series.   I buy lots of books.   Organizing things to be able to find what I want quickly is a pain..Especially when I have to go add a book to a shelf on multiple devices.  I have already seen the idea of allowing shelf management on a PC.   I will go a step further...no matter where I make a shelf, make it propagate to every device and my online library.   Even better...when I buy a book in a series, automatically put that book in a shelf with the series name on it (create the shelf if it doesn't exist) and save me the trouble of trying to figure it out.   Also, allow specification of order in the shelf so the books show up in the proper order rather than alphabetically...and even automate this if possible.   Try to get the method of adding a book to a shelf on NookHD+ to work on Nook Simple Touch.   Why should I have to go through every page to try to select what books go on what shelves...my SimpleTouch has over 70 pages to go through and that is painful.    Allow automatic shelf filters to allow making some types of shelves easier (think iTunes automatic playlists) so I can create a self-managing shelf on date of publication, author, series, rating, recently purchased, recently read, and so forth.   Even better, allow tags to be put on books and allow self-managing shelf based on tag.  

Categories: New Product Ideas

The Nook Color and Tablet displayed the Chapter and the number of pages remaining in the Chapter in the center of the Reading Progress display as well as the total pages in the book ( on the right corner). I would like to see this feature return the the Nook HD+/HD 's reader. I also would like to be able to lock the auto page turn from with in the book like I could in the Nook Color.

 

If Publisher defaults are selected you can not change font size on the Nook HD+.  On the Nook Color you could turn on Publisher defaults and still adjust the size of your font for easier reading.

 

Need I mention disappearing Shelves!!

 

Finally.. Nook HD+ needs to be able to actually read/refresh  its ext_Sdcard when one is installed. Currently I have to shutdown/restart the HD+  to actually be able to read an ebook or file placed / downloaded onto the SD card.  The Files in Library will show the file is on the SD card but you get error message trying to use the reader until you restart the HD+. Additionally once you restart the HD+ all sideloaded content "disappears" from the keep reading Active Shelf and you have to go search for a sideloaded book you might have been reading before you rebooted the HD+.  

 

 

 

Categories: NOOK HD, NOOK HD+

Please, please, please!!!

Status: Open
Please give us an update to make shelving easier. I have waited 6 months for one so far. The way shelving is now you have to find the shelf or shelves the book is on to remove it. This is like a scavenger hunt prior to the last two update all you had to do was to press until window popped up, choose remove book from shelf and another window would pop up listing all the shelves the book was on. Then all you had to do was press the shelf you wanted the book removed from. The way it is now you have to go to each individual shelf to remove it. Say you have a book named "Street Lights" on the following shelves (Mystery, Drama, Unread, and Paranormal. Say you have 600 books on say 25 different shelves. As it is now you have to go through all 25 shelves and sift through all the books on each shelves in order to find what shelves you have "Street Light" on. You may as well have no shelves at all because it takes forever to find them. Please give us readers an up date for Nook HD+
Categories: Books
I have a first generation Nook. I always download my books at time of purchase. I had to unregister and re register my Nook due to an issue. I have over 400 books and am now expected to download each book individually. You can not tell which books have been downloaded and which have not without clicking on the book. There needs to be a. Download all function or some indication that a book needs to be downloaded without clicking on it. If it has been downloaded and you click on it, it opens the book , and moves the book to page 1 of my library, thus you lose your place as to where you were in the download process. If this is not possible , then there should be a way of contacting customer support and customer support can then force a download all. It was extremely aggravating to be on a cruise without internet access and discover books that I wanted to read had not been downloaded due to the unregister/ re register process necessitated by an issue that customer service told me to do. I feel that I have been abandoned when first edition nook owners are told to refer to the website for help when you call in. There has not been a software update in years. We paid $269 for our Nooks and deserve more support than we are getting. Please help us.
Categories: Service and Support

Please add a way to backup Apps save data to Nook HD.

Status: Under Review

Most games do not allow us to backup the save progress and restore it later.  This is extremely aggravating when a reset is required to resolve another issue and you have to start all over again.

 

So, in short, it would be wonderful if there was a supported official backup and restore method.

Hide Cloud Items

Status: Under Review

With the changes to the Archive system branding on the HD Series NOOKs ("NOOK Cloud"), a rather annoying issue has cropped up. Unlike the Archive system from the Encore and Simple Touch lines, which hid archived items in a seperate menu on the device, items stored in the NOOK Cloud are still visible in the main Library of a NOOK HD/HD+. This has an adverse effect on people with large libraries who previously used the Archive function to organize their Library.

 

Adding an option to "Hide Items in NOOK Cloud" to the Library view on the HD Series devices (much like the N1E allowed "Hide" and "Show" options for Archived items) would alleviate this common issue.

Categories: NOOK HD, NOOK HD+

I would love for the on-line wish list to be available on the nook. As it is, you have to create a separate wish-list on the nook, and if you purchase a book on-line that is on your nook wish-list then the book does not disappear from the nook wish-list. Annoying.

Categories: MyNOOK

There are 2 apps which work well and address exisitng Nook user interface issues.

 

1  Calibre Companion - permits connecting a device to a computer running calibre wirelessly.  The connection is a true device connection and supports managing epub, text, PDF and RTF files without the problems that the HD and HD+ software are having for many users. 

 

2  Status Bar + - permits a status bar to be displayed at all times (including when reading) with a clock, a battery indicator, a wireless signal strength indicator and a charging indicator.  There are numerous requests for these features to be available on the new devices as well. 

 

Both of these products are currently sold ad-free in the Android marketplace, so the authors are not depending on AdSense or other non-BN platforms for income.  Evaluating them for inclusion on the shop would let BN address requests with minimal staff time. 

Categories: NOOK HD, NOOK HD+

Please add ability to export highlights and notes to a txt or doc

Status: New Idea

Suggested this on the old Issues & Suggestions board to no avail (the board that dissappeared about a year ago), but IMO it is worthy of being suggested again. So here goes.

 

It would be particularly helpful for non-fiction books if users had the ability to export their highlights and notes to either a txt or doc for quick reference. (Though some English majors might like this for their studies as well, so I am in no way suggesting this feature be limited to non-fiction.) From reviewing other software on the market, this is clearly doable because:

 

  • My original Sony reader (purchased back in 2009 prior to the NE1 going on sale) could do this --- admittedly it wasn't perfect, truncated highlights at 100 or 200 characters --- but it was doable.
  • There are currently some independent reading programs available on GooglePlay that will do this now.

Realize that B&N and/or the publishers may have concerns about users highlighting entire books, downloading all the highlights and then sharing the download (and they end up losing a sale.)  Don't really think this is going to happen, but recognize that it is a concern.  To that end, maybe you could implement it this way (or something like it):

1) Allow for a continuous highlight to export to 2500 or 3000 characters (allow us a full paragraph here and there.)

2) You can set some kind of maximum export % per book.  For example, say no matter how much I highlight, it will only export up to 50% of the total character count in the book.

 

Here's two examples of where it would be useful:

1) Technical books:  Some of them are kind of big.  (I have one thats about 4000 pages.)  It's just kind of unwieldly to use the bookmarks/highlights/notes feature in the book. (Mind you,I am glad it's there for the first run-through.)  Just would be nice if I could export the 100 or so pages of notes that are important to me for quick reference.

2) Travel books: Now travel books in ebook format sounds great, doesn't it?  You would think they would be a perfect fit together.  Load up travel books on your tablet in advance, read and highlight what you want to see, what restaurants you might want to visit, museums, etc.  Only carry the tablet instead of 3 books. Sounds like a great idea, right?  But chances are, the order of your trip won't follow the order of the book.  And you find yourself flipping through the book, muttering "Now what was the name of that restaurant, where's the highlight?"   Where if I could have exported this info in advance, could have re-arranged it according to date, put in some "if you have extra time, check out xxxx" etc.  As it was, I found myself going to the paper book I brought along more often (those little post-it notes made it easier.)

 

IMO, this is a practical, "reading centric" feature that I hope B&N will implement into their software.  Thanks for considering it.

 

 

Categories: NOOK HD+

I love the way the magazines on my Nook HD+ and Nook Color go into collapsing menus, where I just set one entry for the magazine and I tap it, and I see all of the magazines.

 

I think it would be nice if there was an option on the library screen to turn that on for authors and/or series. Personally I'd like it for both, and I'd probably go back and forth between the two views and normal view, but I'd be happy with either.

 

Reasons for this are

- it would make scrolling through the library screen easier, because there'd be less of it, and fewer things to trip up your fingers.  Large libraries, especially, can already take a while to load.

- in some ways, it could reduce the need for my own shelves, by making things easier to find, and in ways it's possible people might shelve them.  

- it would make it much easier, to see, at a glance, if there are certain books by an author, or in a series, that I'm missing.  Sometimes, when you're looking at your library there's too much other stuff around to make it easy to focus on what's not there, or some series books are written by different authors, and sorted differently, even if you sort by author.

- it could make it easier for archving and/or assigning to profiles if you could send entire stacks to the archive or to the desired profile (this person can read everything by Gaiman, or archive all the Harry Potter books) instead of needing to select each book individually.  I know this isn't a current functionality of the collapsing menus as they are, but it would be a nice addition.

Categories: NOOK HD, NOOK HD+

Audio

Status: Clarification Needed

I would like a feature where I could plug  in an ear plug into the Nook and have it read to me.  It would be especially helpful to be able to plug the Nook into a jack in the car and allow the reader to use the car radio/stereo to read the book much like an apple Ipod  performs its music functions.

 

I fyou were driving on a road trip, it would be nice if the book would read the words in the story to you.Listening to books while you drive is a very enjoyable experience and you should support the process

 

 

Categories: New Product Ideas

Tie Magazine Subscriptions back to Publishers

Status: Under Review

Example: Taunton Press publishes Fine Cooking magazine. Fine Cooking has a website with features that are provided to subscribers. HOWEVER, they have no record of my subscription, therefore, I am not treated as a subscriber. When will Barnes and Noble, share the information (after asking of course) to provide them my subscription so I can also have the same features as a regular subscriber? NO OTHER PLATFORM has this issue, but Nook. 

I have a nook simple touch which I really like. However, I have seen almost no real software enhancements and too much emphasis on hardware.

 

My suggestions on *necessary* enhancements that are causing me to reconsider the new kindle:

 

1. The nook needs password protection. (not wifi password) password to log into the nook. kindle has it. I have kids and I read trash and I like trash, but I don't want my kids reading it.

 

2. Better book organization software on the simple touch. Right now to add a book to a shelf you have to bring up the shelf, go through all your books to add the new book. If you have many books, this is a very tedious process. It would be great to be able to go to the book and then add it to the self you want. It would be great to have better book management software.

 

Thanks!

Categories: nook simple touch

I'm trying to use the library section of "My Nook" on the B&N site, and wanted to recommend that with all teh filters you do have, why not filters for things like "Samples, "Lend me", "Pre-order" and other book tags the site already uses.  As it is, anything that isn't  aperiodical or a textbook is all under the only "book" filter, so finding anything in there is fairly difficult.  Other tags that could/should be used/added (and then filterable) would include Genre, Omnibus/Series Editions (e.g. https://mynook.barnesandnoble.com/productDetail.html?ean=9780345541178&deliveryId=686751162 and https://mynook.barnesandnoble.com/productDetail.html?ean=9780307974174&deliveryId=189799646), etc. 

 

Thanks for considering this request. 

Categories: MyNOOK, website

Nook Library - series organization

Status: New Idea

I have a lot (300+) books on my NOOK Simple Touch with GlowLight

 

I want to read series in the correct order but the titles do not always include what number the book is in the series.

 

Romance books need to be ordered by Author and series by author.

 

WHEN will this be added? It is REALLY annoying to have to keep going back to my library on the web to figure out which book to read next in the series!!!! :smileyfrustrated:

there should be a subscription page

Status: New Idea

There should be a subscription page.  Currently it takes you to your mynook magazine library and you have to search through every magazine to find a subscription.

 

The fact that you can't search for anything in your library makes it worse.

 

I assume it's been setup this way to make it more difficult to unsubscribe.  It seems to me it used to be much easier. 

 

I should be able to unsubscribe from my nook as well. It should be an option in the item details.  There is a subscribe button that gets greyed out once you subscribe. Instead it should change to an unsubscribe button!

Categories: MyNOOK, NOOK HD
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