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My Simple Touch screen broke after 3 months of use; I was told by the customer service agent in Bangalore that B & N does not replace broken screens (unlike Amazon, which replaces broken Kindles immediately.) Please submit photos of your broken Nook to Instagram and use the hashtag #nookfail. Let's see if we can shame B&N into supporting their products.

Categories: screen fail
Welcome to the NOOK Issue Reporting exchange. Post your issue and come back later to check its status, as well as commentary from myself and BN developers. - Alex
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