I was aware in the past that the wishlists created on the devices were only stored locally on the device. They were not saved online and when a device was reset, users would have to create a new wishlist on the device. This was fine and dandy as far as I was concerned, except for when I bought a book BEFORE I took it off the wishlist. This left a book on the wishlist that I COULD NOT REMOVE. Resetting the device would fix this, as it erased the local wishlist along with everyhting else.
Fast forward to today. I did a random erase/deregister because I am a complete geek and like to reset my computers/devices every once in awhile. While setting up my preferences again, I went to go manually enter books into my wishlist. TO MY ABSOLUTE HORROR I found my wishlist intact including all of my purchased books that could not be removed.
So, this brings me to 2 questions:
1) Apparently the device wishlist is now stored online, possibly hidden with the profile database. That's fine, and a sign of progress. But can I please be allowed to edit this list online?
2) IF I BUY A BOOK THAT IS ALREADY ON THE WISHLIST CAN'T IT JUST AUTOMATICALLY BE REMOVED FROM THE WISHLIST?
When you enter the Archive section through the Library on an HD/HD+ there is a nice back arrow at the top left that brings you back to the Library.
e.x I tap Library from the home screen, tap the navigation options in the bottom left corner, and tap View Archive. To go back to the Library I simply tap the back arrow at the top left.
Prior to 2.0.6 the Apps menu had a back arrow that brought you back to the Library. This was removed in the most recent update, but the removal of that back arrow means that when you enter the Archive from the Apps menu there is no way to navigate back.
ex. I tap Apps from the home screen, tap the navigation options in the bottom left corner, and tap View Archive. There is no way to navigate back to the Apps menu aside from going all the way back to the home screen.
Just need that back arrow back when you're viewing the Archive from the Apps menu.
A persistant back navigation would fix all of this as well... Just saying.
Trying to read the latest issue of Popular Mechanics on my HD+ running 2.1.0
After only a few pages I get "unfortunately reader has stopped"
Happened multiple times, now the mag won't even come up.
My other mags seem fine.
I had a few problems with this mag prior to the new software update, but never this bad.
Since September 11 or 12, 2013, newly purchased B&N movies, and UV redeemed movies that are not listed as unsupported (ones that can be played directly from the Nook video library) are no longer downloading with covers. Only those videos redeemed elswhere, but listed as unsupported in the Nook video library are showing up with covers.
This is occurring on all 4 of our HS/HD+ devices.
There is this one book 'Legacy by Kate Brian' which i have purchased but am unable to read.
Whenever i try to view the book it comes up with the message 'error dialogue:sorryannot open this book' it seems to be only thi book, and when trying to view it on the computer at barnes and nobles in my library all it says is 'product data not available'.
I've restarted my nook a lot, repurchased and redownloaded the book and yet it stays unreachable to me -any suggestions on what to do?
B&N, you may consider this a "suggestion;" I consider it an "issue."
Some of us really like the Nooks, own more than one at this point, and purchase a lot of content. But that doesn't necessarily mean we want all that content on our NST/NSTG's.
Here's the issue. Whenever I turn on the wi-fi on the NST and do a sync, it automatically downloads my last 5-6 purchases whether I want them on the device or not. And the device doesn't have that much on board memory (it will hold a considerable number of standard epub books; but magazines and certain lengthy non-fiction titles are considerably larger files.) Yes, I can go through and archive items that I don't want downloaded to the NST (and then unarchive them later on the other device.) But that's taking away from my reading time, which in turn reduces the B&N purchases. (The other alternative is that I archive everything on the NST one day, sideload all my content and never turn on the wi-fi again.)
Really hope that you will "fix" this on the NST/NSTG. At a minimum, please incorporate this into the software for the next e-ink device.
Prior to September 23, 2013 I received The New Yorker magazine in a custom format that worked quite well on the Nook. It included a way to view all cartoons in the issue in one screen, as well as many other helpful features. Since that date, however, the format has changed. The week after that I received the issue in completely plain ePub format. It was completely useless for magazine content. After that the issues are arriving in plain PDF format. That might work on a larger screen but is, again, useless on a small screen. And only the main articles include "Article View" that allows content to be read outside of the fixed format of a pdf file.
I'm trying to find out if this is a permanent change in file format. I much prefer the previous, custom file format. The people at The New Yorker keep referring me back to Nook support. Nook Support says they are only distributing the file. Who can answer this question?
Here is the text of my original message to Support at The New Yorker:
The Nook edition of the New Yorker has been delivered electronically
over the last few weeks once in ePub format and twice in PDF format. I
much prefer the digital format that the magazine was delivered in prior
to the Sep 23, 2013 edition. That custom format was much easier to read
on the Nook. I am even considering canceling my subscription if I
continue to receive the magazine in plain PDF format. Is this a
permanent change or a temporary technical problem?
I just updated to 2.0.6 and now I can't upload anything to the SD card
using a PC (Win 7 x64). The upload doesn't even start. I can upload to
the main memory fine.
As you might imagine this appears as a serious issue to me.
I have tried removing/reinserting the card, soft reset. Nothing resolves
The new update has completely degraded the audio quality of streamed Bluetooth music such that the nook HD is no longer suitable to this task. The audio quality used to be fine--though it was not as good as a wired connection, it still worked well. Now the sound is as if it is underwater.
This is not strictly a BN thing, lots of andriod users report this on 4.2 phones. However, since the problem is well documented and a fix is readily available on the net, this probably did not need to happen.
The problem appears to be excessive bit reduction in the audio data. The result is a loss of signal at the high end and an excess amount of bass. Simple EQ cannot compensate for this since you cannot get the lost data back. The reduction in data is fine when using bluetooth for phone calls, where you want to cut out the high end and increase the bass. (Talk radio uses the same filtering to make the people speaking more understandable.) But this filtering is devistating to music. This compression algoritm should never be used on a nook, which cannot even be used to make phone calls.
The fixes out there do seem to work but require rooting. I hope we get a patch soon that addresses this so I can avoid rooting my device.
When opening Google Voice on the Nook HD+, it starts to load the inbox and then crashes immediately. It does this with complete regularity. This is not an isolated issue: http://bookclubs.barnesandnoble.com/t5/NOOK-HD-HD-Support/Nook-HD-v2-1-Google-Voice-crashes/td-p/1454619
I am having difficulty recharging my Nook, I believe that the port itself has become loose from the memory board. I believe this problem could be avoided by moving the port to the top of the Nook instead of the bottom. I hold the Nook close to me as I would a book which results in stress on the port as I usually continue to read even when my Nook is recharging. If the port was located at the top edge of the nook instead of the bottom edge it would not be affected when being used while recharging as the cord would not be bent at the plug as it is when the plug is at the bottom and it is used while recharging.
Even with my HD+ linked to my UltraViolet account my videos are not shown in my library. I have two UltraViolet videos (Hobbit and Life of PI) both are available from the B&N store but they still do not show in my library, only in the Flixster app.
Since my HD was updated to 2.06, battery life has been cut in half. I'm now only getting about 5 hours of reading time, or about 3 hours of video viewing before I have to recharge the battery. If I accidentally leave wi-fi on, almost 50% of the battery charge is lost within a 12-13 hour period of not use.
I have a Nook HD that locks up from time to time- once I able to do a hard shutdown and restart, I notice there are massive amounts of junk dowloads- one time it numbered over 100, this current time I stopped it at 75. They are not Nook based- each file is marked with random alpha-numeric codes followed by (dot)AndroidCoverMedium_Aspect.
One example is 01Q007CsPEOdi36lupS7UA.AndroidCoverMedium_Aspect. No two are the same- all random in the format described. In order to remove them, I have to delete each one individually. Is the Nook HD susceptible to a virus or uninvited file downloads? Not real confident in hooking the device up to a computer at this point- cannot find anything on Android forums describing this. Please advise.
A few months ago I was charging my nook but suddenly my nook went into factory reset. I lost all my books on my ereader though they are still in my account. Everywhere I take my tablet I get the same message "check wifi connectivity". On the top right of my tablet the wifi icon is now grey instead of green and under network settings it says that wifi is on. I've used wifi in several places (friends and family) but I can't get my books back. How do I get them back?
I think this would be a great idea, not only for ease of access, but to show potential Nook buyers that there is a community out there. Otherwise, you feel disconnected and wonder if anyone else owns the device. BN should be proud of the bookclubs and tout them.
I want to buy Ender's Game by Orson Scott Card. The price shows $1.99 (matching Amazon's current price), but when I go to buy the book, I get a message I will be charged $4.35.
Problem: When I log into My NOOK it seems to try to load, but only returns a totally blank page.
Chrome Version 28.0.1500.72 m
I don't seem to be the only one, as there is discussion over at the NOOK Talk section about this issue.
Just purchased Sue Grafton's O IS FOR OUTLAW. It's the right book, but has the L IS FOR LAWLESS cover. Is there any way this can be fixed? Thanks!
My Nook HD won't get past the loading part of turning on. It sits on 99%. What can I do to fix it. I've had my Nook since Christmas. My son was playing a game on his profile when it started restarting itself and now it won't turn on. I put it on my charger and it acts like it's going to turn on but never gets past loading to 99%
One issue im having with Chrome in the update to Googleness.. Even though its unchecked, Chrome does NOT tend to load the mobile/tablet version of websites even with the Load desktop version option unchecked... Some websites are not very usable (cough MSN/Hotmail/Outlook) when they display in desktop format... The browser option to switch formats is broken...
The new issues of both Analog and Asimov's magazines are missing their cover art, both on the web pages for the magazines (linked) and on downloaded copies. The cover art does appear within the epub file once you download it, but won't display in the issue list on the Nook.
. . . now that B&N has announced that it has abandoned the B&N Community fora (even though the fora are still here)??
After having my Nook for 3 months I noticed that I was being charged sales tax for Nook purchases, even though I live in a state with NO sales tax, and bought the Nook at a B&N in this state. That was back in March; I reported it here, and a B&N rep suggested a fix which, apparently hasn't worked, as I am still being charged sales tax on purchases. It's starting to add up -- at this point I've been charged close to $40 in fake sales tax.
A PM to the B&N rep has produced no responce for nearly a month, leading me to conclude that they really have abandoned the Community.
OK, fine, technology marches on, and with it discussion fora. But what's the new alternative for reporting issues?
Or does abandonment of the fora also mean that B&N has abandoned all support for their eReaders?
Please, Please update the Nook Tablet, Nook Tablet users would love to use the Google Play store. I don't think it's very fair we get shafted just because there is the new Nook Hd and HD+. I paid good money for my Nook Tablet and still pay good money for my books and games that I have on it. So PLEASE give us an UPDATE!!!! Thank You
Yesterday 48 NEW pornographic titles (a few examples: Threesome with Daddy, Lesbian Sex, ...) showed up out of the blue of my two nooks. Looks like some sort of advertising. I am extremely annoyed, especially since one of the nooks is used by my young son. Customer support told me that they push what seems to match my interest. None of the books that I purchased in the past even remotely suggest any interest in this type of "literature". I am not even sure that this practice is legal. For now I deleted them (they show up in the archived section). Tedious work, as they have to be deleted one by one...
Has this happened to anyone else?
All of a sudden, my nook seems frozen on the "drag to unlock your nook" screen, I cannot even turn it off...cannot slide to open, nothing. Has anyone had this problem? Does anyone know what I can do to fix it? I even tried putting it on the charger to see if that would pull up the "charging" screen..nothing. I really want to read the two new books I purchased a few days ago, but cannot do anything. Very frustrating,..I would appreciate any help or suggestions anyone has. If it had batteries, I would pull them out and start again, but no such luck.....Help!! BW
I have followed the update instructions meticulously, but my nook does not recognize the file or update the software. I have downloaded the update file twice, and I have tried installing it to my nook from 3 different computers with the same result. OTA update is not an option for me.
I have contacted support chat and was instructed how to install the update as I had already done according to the instructions on the update page.
I have not found all that is messed up now, but I am very unhappy with all the Google Junk that was forced down that I don't want.
My existing Games dont run now no matter what I try, so it may even have lost all my settings and make me start over, if ever it works again.
What happened to the Web Browser? What happened to all my Bookmarks/Favorites ? I do not like Google Browsers and Google Apps all over the place. I want the older Web Browser back. How do I get it back. I want the freedom to choose to use or not to use Google Apps.
I don't want to have to register or create accounts in Google or other Apps that I don't want to use. I want the freedom to choose.
You need to fix this newest software update, and give us back more control over our devices.
I have always been able to pin items from Pinterest on my NOOK- however, as of a few days ago-whenever I try to do anything on Pinterest (pin or open my boards)- it simply stays on the same page that it originally opened. Any suggestions or ideas?? I use Pinterest a lot for my job so I really need to be able to access it. Thanks so much!!-
Adobe air appears to be built into OS 2.2.0 on the HD+ and is version 3.x but the current google play version is 126.96.36.199. Attempts to upgrade always fail with the error application already exists. I need to upgrade to the newest version, please assist!
I posted this on another board last night but realized that this seems to be the correct forum so I reposted here.
I am trying to read a book I purchased last November. In my order status list on the website I can find the order number for the book and the status there says "in your nook library". It is not in my Nook library though. If I look online at my library it does not show up (not normally nor archived). It is also not showing on my Nook nor using the Nook reader for PC. I've erased and re-registered my Nook Simple Touch and the probably is exactly the same. It also does not show up on my wife's Nook Color, we share an account. The book is still available as a Nook Book so that is not the problem. Without compiling an extensive list to be sure, it appears that ALL of our older purchases are not showing up in the library.
Has anyone else run in to this? Any suggestions?
Does anyone else have issues with their Nook Simple Touch skipping ahead 100+ pages sometimes when turning the page forward? This happens to me quite frequently. BN advised me to de-register my Nook and that did not resolve my issue.
Any ideas? This is super frustrating!
We believe there may be a bug introduced to the default launcher in the 2.1.1 update.
Our app (https://play.google.com/store/apps/details?id=com.adsi.kioware.client.mobile.app) uses two different launchers. The problem is that regardless of which launcher icon you click on you always get the one activity.
Note: I wouldn't suggest testing using our app. It's a kiosk app and will lock you out unless you know how to exit. See below...
To confirm our suspicions we also tried it using Google+ which also uses two different launchers icons. "G+ Photos" and "Google+" both launch into the exact same screen when "G+ Photos" is obviously suppose to go into the photo's section of Google+. The icons worked correctly on a Nexus 10 and a Galaxy S3 but did not on the Nook HD+.
Model Number: BNTV600
I wasn't sure where to actually report this so I am posting it here. Please let me know where I actually need to send this if not here.
I have over 300 books on my nook and as many as 25% of them give me this message when I try to open them, "We're working on making this title available on NOOK® for Web. In the meantime, read it on our free NOOK Reading Apps." 1. I do not want to read on my computer 2. Why was I sold a book (many books, actually) that have not been configured to work with my nook? How soom will these issues be fixed as there are many books I'd like to read but cannot because the title is "not available". If you are selling a shirt in a store but the buttons do not work, do you sell the shirt and tell the customer you are working on it? Then why would you sell ,many non-working nooks and tell me you are working on fixing them so I can read them with my Nook? It doesn't make sense.
Also, I put a $50.00 credit card on my b & N account so I could buy nooks but it does not use my gift card - it pulls payment from my credit card instead. I thought it was supposed to pull payment from gift cards first. Why am I having issues with that as well?
Plwase get back to me as I am getting a bit frustrated with my Nook. Regards, Debra
I purchased a new version of Pumping Insulin
Even when using publishers defaults I have problems with overlapping content, pages being cutoff, and some pages even have a blank column on the right... Have tried setting publishers defaults on the HD+, archiving/cloud and redownload the book... and it hasn't resolved.. Really would like to see it fixed. Thanks
People at Nook! Listen carefully! English, French, and German, and a number of other European languages are partly derived from Greek! We all use words derived from Greek words every day! You cannot afford to let any Greek characters, with or without accent marks, display incorrectly!
For example, if in an English text the etymology or derivation of an English word is discussed it may well be that its root is Greek, and thus the Greek root-word will be given! It must then, surely, appear perfectly on the Nook. If not, then the Nook really is below par. But this is what's happening. Every Greek word has a stress mark over one of the letters, and at the moment the Nook can't handle such stressed letters.
Before you attend to anything else on the Nook, you need to sort out this fundamental problem. Research this issue thoroughly. Many Greek characters appear correctly, but, remember, in every Greek word one character is always accented, to show the correct syllable to be stressed. The Nook has got to handle this!
At the moment the Nook can handle every Greek letter in a word except the letter that is accented. The Nook thus replaces that letter with a question mark.
Just got the Nook HD+ a couple of days ago and the menus keeping popping up while I'm using it. I'll be reading and the bottom menu will pop up or the settings menu will suddenly appear. It's intermittent but quite annoying to try to turn the page or be trying to type and the menu appears and interrupts. I'm wondering if maybe I got a lemon or if this is because of the recent 2.1.0 update.
BROKEN SCREEN ON NOOK S'T WITH G'L I AM TOO FAR TO GET ANY WANRENTEE ON IT BECAUSE I GOT IT LAST CHRISTMAS,AND I AM NOT IN THE U.S.A, NOW THERE IS A BIG BLACK NOTHING IN HALF OF IT CAN SOMEONE DO SOMETHING FOR ME PLEASE
Since the update that gave us Google Play access (2.06, I think), my son's Nook HD has filled up with apps because we are unable to leverage the SD card to offload apps from primary memory. What is the timeline to provide support for App2SD? I see little sense in having an SD card slot if it can only be used for personal music and other files.
I even went to my local B&N store where the Nook person called Nook Support directly while I stood nearby. It was confirmed that there was no way to do this today - either via app or native software coding, but this phone tech had no idea if an update to permit this was in the pipeline. However, they did note that this was something that was being asked about since Google Play came into the fold.
Related to this, you guys need to do a better job of making your timelines for software changes known - especially since B&N has decided to stop future Nook hardware updates. If you want us to use your ecosystem, you need to be more transparent in a public manner instead of digging through comments here in these forums.
I just have been frustrated with my Barns & Noble Nook HD, it doesnot seem to stay charged and it charges very slowly why I have no idea, this began about a week ago and I have been trying my best to get it to work properly. At first it didn't want to charge at all but I kept fiddling with it and it renewed itself to factory built but still isn't working good so I need to have it replaced as I have a 'Two Year Plan'. Does anyone know just how I am to go about getting it replaced?
Add an icon to the e-mail trash folder to delete all of the items in trash. I have over 20,000 items and it's just not realistic to flag each item, 25 on a page, for delete. A "delete all" is really needed.
Trying to shop for some new books I am unable to go to the shop and look at a list of books under many of the areas such as Fiction, Fantasy; and most of the others. Reported it and sounds like a new issue.
I have had my nook for just over two years now, with relatively few problems. However, a couple days ago, my nook froze as it was syncing with my computer and has not responded at all since. It is not responding to any buttons or being plugged in. Does anyone know of anything I can do to save it????