2.1 Update Can no longer read Comics

Status: Closed

Many are reporting "DRP Reader Failed" error message while trying to read cbz files.

Categories: Software
by blacktalon on ‎05-12-2013 06:35 PM

I just got my Nook HD+ today and was wondering what the problem was with being able to show my cbz files, when I found this. I agree with others here, being able to read comics as well as ebooks was a major selling point for me for the Nook HD+.

B&N, please do fix this asap!

by Rohanaj on ‎06-03-2013 12:32 AM

This shouldn't have gone over a month with no response at all about the inability to natively read comics on the Nook HD/HD+.  I'm a firm supporter of Barnes & Noble, and I love my Nook, but this is extremely poor customer service, especially on an issue that is pretty important to a solid base of Nook users.


Have a little more respect for your customers please.

by Administrator BN_AlexG ‎06-21-2013 02:59 PM - edited ‎06-21-2013 03:04 PM
Status changed to: Timelined

We've identified the issue and look forward to resolving with a future update/patch.

by junonia-shell on ‎06-23-2013 02:25 PM

Thanks for the reply Alex.:smileyhappy: Will look forward to the update as long as it doesn't mess up any other stuff. Loving my HD+ otherwise.

by Charles_Cincinnati on ‎07-12-2013 04:01 PM
by mecha on ‎08-15-2013 10:56 PM

So as of the 2.1.1 update, I can read my cbz files again! Thank you! However, I can't seem to locate the Comic Viewer function anymore. I really enjoyed having the reader focus on panels one at a time -- has this feature been removed? If it's still there, how can I access it? If not, will it be returned to us in another update?

by Administrator BN_AlexG on ‎02-28-2014 02:29 PM
Status changed to: Closed
Welcome to the NOOK Issue Reporting exchange. Post your issue and come back later to check its status, as well as commentary from myself and BN developers. - Alex
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