0 Kudos

Nook HD 2.1 update will not install

Status: Open

I have followed the update instructions meticulously, but my nook does not recognize the file or update the software. I have downloaded the update file twice, and I have tried installing it to my nook from 3 different computers with the same result. OTA update is not an option for me.

 

I have contacted support chat and was instructed how to install the update as I had already done according to the instructions on the update page.

 

Please help!

Categories: Software
Welcome to the NOOK Issue Reporting exchange. Post your issue and come back later to check its status, as well as commentary from myself and BN developers. - Alex
Message Statuses