on 03-01-2013 08:32 PM
I am currently experiencing a problem where my Nook Simple Touch is connecting to the internet but will not download books to my library. I only get a connecting message; there is no status bar over the cover art though. I "chatted" with a staff member online earlier and we went through the process- restarting, shutting off WiFi, and even wiping the device. The person I was "chatting" with suggested that the store was experiencing a problem and that within 24 hours I would be able to download my purchases, but I'm still concerned.
Is this happening to anyone else?
Any suggestions about what to do?
on 03-01-2013 10:34 PM
I'm having a similiar problem with my Nook Color. I purchased some books this afternoon and they still won't download. I don't get an error message either. I have the same issue (I only get a connecting message; there is no status bar over the cover art though). I did everything you did as well and it didn't work. I'm out of other ideas, guess I'll just have to wait a while.
I'm connected to wifi with a connection clearly strong enough as the promos for the daily find, books based off the last one I purchased, and the Free Friday book all load up quickly. The buy now button will cycle through from 'free' to 'confirm' to 'downloading' but never downloads.
And with that go my hopes that tomorrow will be a relaxed day at work. I can see the line of angry Nook owners now. Sigh. Hopefully this is fixed before I start work tomorrow.