12-23-2009 08:43 AM
A technician walked me through all the steps I've read about here and nothing worked, so a new battery was ordered. But then I got a call from the nook help line asking me to try one last "trick", and it worked!
Take the battery out AND THEN attach it to a comuter through the USB cable. The battery icon had a blinking + sign and it restarted. I have not had a problem again in over a week. Hope this helps.