Hey Alex, What's up with this issue? It's time to start responding either by action in a resolution or refunds. If B&N sells something with a warranty then they should honor that pledge if the product fails.
I've had my Nook a few weeks and something that has disappointed me is that I want to enable the look-up feature, but every time I begin the download, the device says "The dictionary is downloading. Please wait for a while." The problem is that a while turns out to be indefinitely. I have some doubts about my wi-fi connection, but what happens is…(Show moreShow less)
Glowlight Plus Error Message "Error Opening Book" This book has already been returned . . .except it has not!! I just downloaded it from the library!! I deleted files from everything (my MacBook Air, Nook, Android fire transfer, My files) restarted Nook and re-downloaded from library - Same message!! Need help ASAP!! I don't want to go another 2…(Show moreShow less)
I have not been able to get a book downloaded from my local library since the end of November, 2016. I've been in touch with Overdrive and have tried all fixes as recommended by them. I have a Glowlight...NOT GL Plus. I'm able to transfer the book to ADE and then to Nook but I get the "Loan token not found" error. I've been reading library…(Show moreShow less)
I found a thread at the Adobe forums which solved my problem. I have a regular glow light that I had used for over 3 years with Overdrive and only had trouble in Dec 2016 with the new upgrade my local libraries made. The error I was receiving was Error check activation. I had uninstalled ADE 2.0 and downloaded 4.5 and then I was getting this…
My Nook glowlight plus is suddenly not allowing me to open epubs that I have checked out on Overdrive. As of two days ago, I successfully checked out, downloaded, and transferred epubs, but today I am getting the message "loan token update failed" on every epub that I try to open. I have deauthorized and reauthorized Adobe Digital Editions,…(Show moreShow less)
Hooray!! My Nook Simple Touch with Glowlight (not PLUS) seems to be working again. I just checked out 6 different OverDrive books and was able to sideload all of them to my Simple Touch with Glowlight and open them successfully, exactly as I had done prior to the end of November. Happy, happy! Thank you!
Is B&N ignoring the failure of their product? Sure seems that way. Where is the support in customer support? Are Adobe and B&N/NOOK even talking to each other about this problem? I don't think so. If the NOOK is warrantied why are customers not being helped? What will B&N do to resolve this problem? Have big boxes even been alerted? The…(Show moreShow less)