2 Replies Latest reply on Apr 27, 2014 6:29 AM by Nicole_in_SG

    new issues of my subscription not available of Surface

    Nicole_in_SG

      I have a subscription to the Dutch Magazine J/M but the April + May issues are not available yet in the Store and/or my personal Library. However, I do pay on monthly basis. On publisher website at least the April issue is available. Who can help? thx 

        • Re: new issues of my subscription not available of Surface
          Schwa

          Your MyNook page should tell you when the next issue is released:

           

          1) Click My NOOK at the top of this page (make sure you are signed in)

           

          2) Click Magazines on the left side of the page

           

          3) Any subscriptions you have should be listed and next to them should show the current issue and the next issue release date

           

           

            • Re: new issues of my subscription not available of Surface
              Nicole_in_SG

              HI there,

               

              Thanks for the answer. Unfortunately this does not address this issue. When I follow up the instructions, it does not show me any subscriptions whereas I have 3 in total (2 of them are being delivered without any problems). It does say that my account is not correctly linked to my credit card.

              I assume this is because I sign in to Nook with my microsoft account (MSA); additionally the subsription fee was still deducted from my bank account end April. The thing is that the April  issue is not even available in the Nook Library whereas it is available on the magazine website: http://www.jmouders.nl/Themas/JM-Tijdschrift-1.htm

               

              Any advise?

               

              thx

              Nicole